Trial expired, paid and still the poster license has expired. Help!

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• I paid creative cloud. I need first. But I had a month of trial version. And now the money from an account has been removed automatically, but I do not have first. What can I do?

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  -If you have more than one email, but of course you use linked to your subscription

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  According to the description of the problem, you have problems when you use the backup on Windows 8 feature.

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