Trial of LR expired, bought the CC, but still no access to the develop module
Hi, I got a trial version of LR, which has expired. I bought the CC, and when I run the desktop application, next to LR, it says trial has expired and makes me want to buy. But when I click on buy, it says correctly that I already bought it. LR is open, but the develop module is disabled - it says that I need to renew my membership to reactivate the develop module. I've been around the FAQ and this on board and we tried various things, but nothing has helped. Any ideas?
Hi Karen,.
Please follow the steps in the below help document for this problem:
Sign out, sign in | Creative cloud desktop application
Kind regards
Sheena
Tags: Adobe
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