Trial version is not download correctly. And no one know how I can complain to adobe?
I tried several times to download some trial versions of cloud applications like photoshop, after-effects and so on. But IT did NOT WORK.
I followed the instructions on the home page and it shows just on the web "Download", but actually nothing happens. Nothing is downloaded.
Also, I live in Korea and I have something to say about the service the customer here. The guy who answered the call simply and also roughly says that my mac is the problem and there is nothing they can do about it because I was downloading a trial version. They said that customer service center only answers questions about purchased real regime and they if I want an opinion on the trial versions, I should look on the internet. They have yet to hear my whole story. And I always told him my problem only it just directly to the front told me that "everyone is downloading our products and only you say it doesn't work. "Then why are you complaining that this is our problem." I had a real attitude here and I was just shocked by the response they gave me.
in any case, I want to try the products before buy you, and I also want to make sure that if I buy one plan programs will be downloaded. If anyone can help me
Also, anyone know how I can complain about their service customer? It's the customer service more rude that I never spoke.
Please confirm if you are trying to install from the Adobe Creative Cloud app?
Otherwise, you can download and install Adobe Creative cloud and then install CC apps like the tests:
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
Reference:
Download and install Adobe Creative Cloud apps
Tags: Adobe
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