TRIED to open the CD drive at startup

Whenever I start the Illustrator - I get a windows error saying its failure to open a drive.

illustrator error.JPG

I have to hit continue 5 times before Illustrator finally opens.

Can someone tell me what is wrong please?

Thank you

Dave

Hi ScubaBadger,

Please, try the following steps:

1. right click on the icon to HAVE in your Start menu and 'run as administrator '.

2. make sure that 'cross it off records"in Illustrator preference is set to the"Startup"disk See a screenshot below:

Kind regards

OM

Tags: Illustrator

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