Trojan Spyware has control of my computer and I need help!

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• I have a new computer and I need help, download of lightroom on my computer. I also want to make to the latest version

  I have a new computer and I need help, download of lightroom to my new computer. I also want to upgrade to the latest version.

  Hi Giovanniv,

  Please download and install the updates for Lightroom from following link: keeping up-to-date for Lightroom

  Concerning

  Tanuj

• I did something stupid to my computer and I need help fixing it!

  Now, I've heard people use SUPERantispyware (SUPERantispyware.com) so I used it... He didn't do anything mainly because it is just an especially horrible antivirus program compared to my average so I went in this selection of repairs I can do to my computer and I have "Reset Winlogon Shell". Since I did that many permissions have been removed for access to the records and when I look in the properties of the permissions then it show that my account on this computer and admin (p.s. I'm the only account so the admin also), but then I also have these locks on a bunch of files and goes C:\users\ has not only ntuser.dat (and.. dat) Log1 and .datLOG2) but rather has also other 9 with three located in fair plugs for the real file and they all random numbers and letter after the extension. P.S. out of all those random there are three BLF and 6 REGTRANS-MS files

  I am using a Lenovo IdeaPad N580 with Win7 home premium

  I would like to use the system restore.  Here's how: http://windows.microsoft.com/en-US/windows7/products/features/system-restore

  System restore

  Ever wished that you can go back in time? With Windows, you can.

  Installation sometimes a driver or a program can make Windows run slowly or erratically. System Restore can return programs and system files from your PC to a time where everything worked, potentially prevent hours of troubleshooting of headaches. This will not affect your documents, images or other data.

  In Windows 7, you can create system restore points more and see exactly what files will be deleted or added when your PC is restored. For more information, see create a restore point.

  For more protection, use the restore system backup and restore, which is designed to help save email, photos, documents and other personal files.

  To use the system restore

  Before you start the system restore, save open files and close all programs. System Restore will restart your PC.

  1. Open system restore by clicking the start . In the search box, type restore the system and then, in the list of results, click on system restore. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  2. Follow the steps in the wizard to select a restore point and restore your computer.

     For more information, see System Restore: frequently asked questions.

  In Windows 7 system restore can prevent headaches hours after an accident.

• My 3 year old has played with the computer and now my screen is sideways. How should I do?

  My 3 year old has played with the computer and now my screen is sideways.  How should I do? I tried my computer and went through everything on the screen and doesn't change anything.

  Here's how to do hold Ctrl + Alt and then press the arrow keys on your keyboard.

  or right click on desktop, select options graphics then Rotation.

• MY CD ROM DRIVE HAS DISAPPERED IN MY COMPUTER AND HE BED IS NO LONGER ANY DISK.

  I have a desktop dell 4500 s, which I bought in 2002. In or around August I have inserted a cd in my CD drive, and he did not play. Then I tried to pull up in my computer and the disc icon was gone. I don't know what happenedd. I have windows xp professional.

  Anyone know how to fix this?

  Hi NYPanthers,

  You can access the link below and run automated convenience store on control of your computer, if this can help you trouble the CD / DVD drive on your computer issue.

  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  I hope this helps. Let us know the result.

  Thank you and best regards,

   

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I bought and the new computer and I need to download my membership of cloud which has no access to my old computer

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  Just download and install it as you did initially.

  Cloud creation help / install, update or uninstall applications

  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications

  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• I got a new computer and I need to transfer my subscription of photographers (cc and lightroom) to the new computer. How can I do this?

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  The same way you did the first time

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

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  SP3 for xp is not the operating system, only of SP3.

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• Hoax call on notifications about a virus tries to hijack your computer and ask for help to remove the files?

  OT: security.

  Dear community,

  Did anyone out there contacted by "windows" say you they receive notifications about a virus tries to hijack your computer and ask for help to remove the files? Initially, it was an area code 855, but now the number is unavailable. I get a lot of calls.

  any help would be appreciated

  Thank you

  Hello

  It's a scam.

  Here are the tips that we regularly give the posters who receive these types of calls:

  We have all the errors and warnings in our Event Viewer

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You are the only person who knows if you gave them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  See you soon.

• I'm stuck on my computer and I need a startup password

  Separated from this thread.

  I'm stuck on my computer and I need a startup password

  Hello

  For BIOS passwords, contact the manufacturer of your computer.

  @@@@@@@@@@@@@@@@@@@

  Of account Windows passwords:

  "What to do if you forget your password Windows 8/8.1"

  http://Windows.Microsoft.com/en-us/Windows/what-do-forget-Windows-password#1TC=Windows-8

  If you have forgotten your Windows password, there are several ways to recover or reset:

  • If your PC is on a domain, your system administrator must reset your password.

  • If you use a Microsoft account, you can reset your password online. For more information, see the Web to reset your password page.

  • If you use a local account, use your index of password as a reminder.

  If you've tried these suggestions and still unable to connect:

  • If you have Windows 8.1, you will need to reinstall Windows.

  • If you have Windows RT 8.1, you will need to contact the manufacturer of your PC.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  Microsoft prohibits any help given in these Forums for you help bypass or "crack" passwords lost or forgotten.

  Here's information from Microsoft, explaining that the policy:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/keeping-passwords-secure-Microsoft-policy-on/39f56ef0-5d68-41AD-9daa-6e6019c25d37

  See you soon.

• I have Acrobat Pro Dc on a MacBook, but I have to change my computer and I need to transfer the new Acrobat Pro Dc. How to do?

  I have Acrobat Pro Dc on a MacBook, but I have to change my computer and I need to transfer the new Acrobat Pro Dc. How to do?

  Hi marcop43497320 ,

  Please see this link for Acrobat Pro DC (subscription) to download:- Download Adobe Acrobat DC (DC) | Company or VIP

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  I would like to know if it works.

  Kind regards

  Christian

• I have just replaced my computer and now need to reinstall Dreamweaver. I can't for the life of me find anywhere on the Adobe site to download again. Should what steps I take to download and reinstall the software I pay for every month?

  I have just replaced my computer and now need to reinstall Dreamweaver. I can't for the life of me find anywhere on the Adobe site to download again. Should what steps I take to download and reinstall the software I pay for every month?

  Download/install the desktop application, connect and install applications subscription.

  Creative cloud to desktop
  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app
  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Help of activation & deactivation
  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to's

  Install, update, or uninstall applications
  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications
  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• Bluetooth problem on my new laptop HP Pavilion G series and really need help!

  I recently bought my new laptop and yesterday when trying to send a picture from my phone to it, files have not been sent, even though she said the phone and the laptop were connected, he mentioned something about Image push, but I am new to HP, so I'm not aware of what exactly is and desperately need help Please could someone help me with this, I would really appreciate that I could not yet send the file via bluetooth. Thanks in advance!

  D3,

  You said,

  "bluetooth device has not been successfully installed.

  You said,

  ""photo from my phone it it was settled, but it says ' unable to connect ' "." "

  I'm a little confused by what you say, but I do not understand 'unable to connect '.

  • It's time to go back to information I sent you and go through the installation program.
  • You can also use the HP connection manager to help you get the job done.

  Here is the Connection Manager software.  Download and install it.  Your computer already has the software, it's going to tell if the package will install...

  HP sp54945 V4.1.25.1 Connection Manager

  Once the software is installed...

  And you want to use the HP Connection Manager software.

  • Make sure that your wireless network is enabled,
  • Then look in your taskbar for your Connection Manager icon and
  • Double-click to start

  If you do not see the icon in the taskbar, you can do the following:

  Start > search / type "HP connect" >

  Click on 'Hp connection manager' when you see it in the start list

  This is a HP Connection Manager Help file.

  The document explains how to use the software to connect your Bluetooth devices (and wireless):

  Connecting to a network with the 4.x connection manager

  Good luck!

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• I have adware on my mac and I need help to fix it!

  I have adware on my mac and I need help to fix it!

  Try Malwarebytes for Mac:

  https://www.Malwarebytes.org/Mac-download/

  Is fast, effective and safe.

  Do not be mislead by one who can say that it is an anti-malware application.  It would be a false increased.

  Ciao.

• whenever I load photoshop there a permanent color instead of white and I need help with fixing asap, thanks!

  whenever I load photoshop there a permanent color instead of white and I need help with fixing asap, thanks!

  It's a broken screen classic, easily corrected profile

  See this thread: https://forums.adobe.com/message/7926040#7926040