MY CD ROM DRIVE HAS DISAPPERED IN MY COMPUTER AND HE BED IS NO LONGER ANY DISK.

I have a desktop dell 4500 s, which I bought in 2002. In or around August I have inserted a cd in my CD drive, and he did not play. Then I tried to pull up in my computer and the disc icon was gone. I don't know what happenedd. I have windows xp professional.

Anyone know how to fix this?

Hi NYPanthers,

You can access the link below and run automated convenience store on control of your computer, if this can help you trouble the CD / DVD drive on your computer issue.

http://support.Microsoft.com/GP/cd_dvd_drive_problems

I hope this helps. Let us know the result.

Thank you and best regards,

 

Srinivas R

Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    Facing a deadline, I'm heading down to the computer store, buy the last external USB CD/DVD (a Samsung) drive and plug it into USB.  Exactly the same problem.  Device Manager lists the two disks and displays the error even for both.

    Anyone else seen this?  Someone at - it suggestions?  I tried many searches, some driver downlaods, MS Fixit... Heck, HP doesn't even have a replacement driver for this (or I can't find).

    Your help is appreciated.

    Thank you

    Bill

    Well.  A long and winding road indeed.

    I ran Vista Fix (different than the one that I ran before, btw) and he finds the same problem that we discussed, but it was only a couple of solutions - which was due to start a Chat session with Ms.  I thought well, I put at least $ 50 in this already, they have a shot and maybe it will save me a trip the local PC guru (which will charge me at least as much and keep my PC for a week).

    Anyway, long story short, the MS rep had me uninstall the CD/DVD drive and then do a scan for hardware changes - no reset.  The scan picked up the pilot, reinstalled and everything works just fine.  Magic.  And a value of the load.

    So, there go.  Add your vast storehouse of useful info and advice for the guy next door, DP - K - and thanks again for your patience and for getting me in the right direction.

    Have an another Kudo!

    Best for you,

    Bill

  • CD-ROM drive has a driver problem, error: 19

    Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

    Hi Diana,

    You will receive an error code: 19 when the data in the registry for the device and its driver has been corrupted.

    1. What is the brand and model of your computer?
    2. did you of recent changes made to your computer?

    I suggest to follow the steps below and we update on the State of the question.

    Method 1: Try the following Microsoft Fix it

    Your CD or DVD drive cannot read or write media:

    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

    Method 2: Refer to the suggestions from this link.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    http://support.Microsoft.com/kb/982116

    Registry warning: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see this link: http://windows.microsoft.com/en-US/windows7/Back-up-the-registry

    If you have additional questions, or if this problem persists, come in and we will be happy to help you.

  • The CD-ROM/DVD-ROM driver cannot be loaded by Windows and can be corrupted (Code 39).

    My DVD/CD driver drive HL-DT-ST DVDRAM GSA-T20N ATA Device cannot be loaded by Windows and can be corrupted (Code 39). How can I get the original device installed new driver if the CD/DVD drive does not work? It is available for download? Should it be first uninstalled and re - installed? A relative novice can handle?

    Hello

    Have you made changes on the computer before this problem?

    I would suggest trying the following methods and check if it helps.

    Method 1:

    Update the driver for the CD/DVD drive and check if that helps.

    Updated a hardware driver that is not working properly:
    http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

    Method 2:

    Run the fixit for the following Microsoft Fixit and if it helps.

    Your CD or DVD drive cannot read or write media:

    http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

    Method 3:

    Uninstall and reinstall the CD/DVD driver and check if it helps.

    Follow the steps to uninstall and re-install the drivers.

    a. click on start toreduce this includes this im and then click Control Panel.

    b. click system and Maintenance, click Systemand then click on Device Manager.
    Note If Control Panel is in Classic view, double-click System, and then click Device Manager.

    Reduce this includes this imageIf you are prompted for an administrator password or a confirmation, type the password, or click allow.

    c. in the Manager device, expand CD-ROM/DVD-ROM drives, right click on CD and DVD devices and then click Uninstall.

    d. When you are prompted to confirm that you want to remove the device, click OK.

    e. restart the computer.

    Hope the information is useful.

  • in the finder under devices, I see a remote disk. This means that someone has access to my computer and how to find and get rid of this or is it a disk bound one of my devices?

    In the finder under devices, I see a remote disk. It means someone has access to my computer?, and how find and get rid of it. Or is it a disk bound one of my devices? I have an iMac El Captan10.11.3

    # Remote disc is a feature that allows you to use the CD drive from another computer.

    It is always in the Finder, and when Setup a disc in another computer it will appear.

    It is perfectly normal.  No one has access to your computer.

    You can read more here:

    Use the CD or DVD drive from another computer with your Mac - Apple Support

  • Driver DVD disappear from 'My computer' and 'Device Manager '.

    Vista HP Portable DVD player continues to disappear from 'My computer' and 'Device Manager '. Already tried Upper/LowerFilters.

    Hi, a few weeks ago, the DVD burner in the laptop suddenly disappearedmy computer (Windows Explorer).  The first thing I did was check theDevice Manager to see if the drive was there.  It was not the case.  Restarting the laptop did nothing.  Repeated several times, active Vista updates.  No change.  By checking the net, I tried to delete the Upper/LowerFilters in the registry, download it tool Microsoft fix , delete iTunes, do a system restore, to change all the parameters of thesleep and hibernation off and a few other things.  It appeared for the first time after that:

    1. Do a restore of the system for the first restore point.
    2. Remove the DVD writer.
    3. Restarting the laptop.
    4. Research of new hardware in Device Manager .
    5. Change all parameters of standby and Hibernate off. (I tried this method without this step first, but the drive disappeared after the computer went to sleep and woke up.)  Tried 3 times with the same results).
    6. Closing.
    7. Reinsert the DVD burner.

    On the next reboot, the DVD writer has been recognized and ended up in my computer and Device Manager .  No errors of any kind and no drivers were installed at startup.

    What has happened since then, in the last 4 or 5 days, is randomly disappears from thedesktop .  Usually after a few hours or more.  This time, however, it usually appears inDevice Manager after a search of new material.  No reboot required.  It will read from a DVD .avi files each time.  It has not been detected byDevice Manager maybe about 2 or 3 times, and after a simple reboot, it will be present inmy computer and Device Manager automatically after a reboot.  I read that the superior/UpperFilter mark has worked for many people, but for some, the problem returns.  In addition, many of the discussions on this question and proofreading are years.  It happened about 10 days ago.  Within 2 days before the problem appeared first, it was an update of windows, but also an update of iTunes.

    I noticed that I received this error when opening iTunes:

    "The registry settings used by the iTunes for importing and burning CDs and DVDs are missing. This can occur as a result of installing other CD burning software. Please reinstall iTunes. ''

    I have not reinstalled, no DVD player.  Uninstalled itunes again.  Since I finally got the drive to appear (using the method I described above), I did bother to reinstall iTunes because I particularly need it on this computer, worried that it may be the cause of the original problem and I wanted to see if the disc disappears again.  I did do it, however, let QuickTime installed.  Don't know if this could be a problem?

    I stumbled upon this suggestion, but I also had the same question as the next post, and I have not seen a response.  I don't know if or how I should try:

    Nikki,

    You can not go back if the restore points aren't there. Try to reinstall the IDE driver.

    To do:
    -Click on the round to start and right click on computer
    -Left click on properties, this will open the system window
    -Click on device high Managerin left
    -Click on continue if prompted by UAC
    -Goto the 'IDE ATA/ATAPI controllers' you should right click on uninstall and restart

    BTW that dog rox in this avitar

    See you soon! MCP. MCDST. LVL 80

    Hi, thanks for the comment on my puppy. She is now 5 MB and her name is Nikki, lol.

    Well, I tried what you said, but the IDE ATA/ATAP controllers has a (+), so when I select it does give me not an option to uninstall. It is for me (analysis of the physical changes (or) properties).       and if I click on the (+) sign I have 4 different options. 2 channels IDE, Intel (R) 82801 HEM / HBM SATA AHCI controller and Intel(r) ICH8M Ultra ATA Storage controllers - 2850.

    http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/e3701d75-9dbe-4ae9-9d70-83f14129247c?Prof=required

    What I see in "Device Manager", under IDE ATA/ATAP controllers is:

    IDE channel (x 4)

    Ricoh Memory Stick Controller

    Ricoh SD/MMC Host Controller

    Ricoh xD-Picture Card Controller

    Controller of PCI standard IDE dual channel (x 2)

    The laptop is about 2 years and never had problems.  The DVD burner is hardly used to burn, maybe a total of 5 disks in this time.  It has been used occasionally to read or copy from, but not much.  I'm not convinced that he is dead, as I had 2 die on me in desktop computers, after burning hundreds of CDs in them and read much.

    in any case, I was not able to find any bugs or suggestions (with the exception of 'replace' the reader), so I just wanted to describe my specific situation and see if anyone could help out.  Forgive me for information, I have left out, but I am an amateur when it comes to the problems with the computer and still don't know what mean things or where I can get information on my OS, software or hardware.  All anyone can do would be greatly appreciated.

    This is the information I have:

    HP Pavilion dv6700 Notebook PC

    Optiarc DVD RW AD-7560 ATA Device

    Vista Home Premium

    Service Pack 2

    Thanks again for any help.

    Hello
     
    1. do you have the software installed on the computer of CD/DVD burning?
     
    Check if the CD/DVD drive is recognized in the BIOS (Basic Input/Output System).
    Step 1: We also recommend to uninstall the CD/DVD burning software, if you have everything installed, restart the computer and check the result.
    Scan for the device in Device Manager. To do this, try the following steps.
    1. click on start, type devmgmt.msc and press to enter.
    2. click on one of the items in the list, click the Action menu and click Scan for hardware changes.
    3. check if the CD/DVD is displayed.

    For more assistance on this, contact the manufacturer of the laptop.
     
    Kind regards
    Syed
    Answers from Microsoft supports the engineer.
  • I installed an external USB connected hard drive Seagate, it slowed the computer and check the new disc repeatedly

    Hello

    I installed an external USB connected hard drive Seagate to copy some movies and pictures of my HP laptop with Vista, but it became a big problem. It slowed the computer and check the new disc repeatedly. Then it wouldn't start without the external drive at all but it was working fine once he was conducting with the external hard drive. So thinking I can outsmart the computer, I uninstalled the drive from Control Panel. Now it primer not at all. The computer lights up briefly and then goes out of itself almost immediately, is there a solution to this? Thank you

    SOM

    Original title: startup problem

    Hi SomBhattacharya,

    Please try the possible fix following first thanks to Carey Frisch:

    1. open the BIOS of the motherboard.
    2. find where it says Priority Boot Device, then select CD/DVD-ROM 1, 2nd Hard Drive and disable all the rest.
    3 find somewhere in the BIOS where it says BOOT USB, Wake on USB, etc. and disable all unnecessary options.

    And second if it does not help, you can try the following with Blue Michael:

    Local Geek Squad had me intentionally set the BIOS to the correct order, then re-order and SAVE.
    It worked, even if the list of the BIOS was always in the right order.

    I hope this helps!

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