try to activate cs6 and need assistance please

I just spent an hour with this guy in India trying to activate the premium cs6 of academic production

I'm trying to 'offline' activate my bench mounted because it's too heavy to move to internet

also, I installed the trial version of cs6 production premium

and I tried to activate with the academic order numbers (because it correctly installed and updates, too)

I got the CLAIM code: when you type in the activation page you use the SPACEBAR between each set of 4 characters?

uppercase letter o 0 or are zeros?

We tried all kinds of combinations and nothing works, so I'm supposed to wait 4-5 hours until license/activation people come into the office...

does anyone have any help or advice on this please?

Thanks again,

j

Hi J

I think that your activation problem has been resolved by contacting our support.

Tags: Premiere

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