Try to download the latest update of Lightroom, but the download does not accept my password. The password works on the Adobe site, when I connect. What I am doing wrong?

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  Hi TomasB,

  Please reset the file browser & Internet hosts.

  Reset Internet Browser refer: change or reset the settings of Internet Explorer - Windows help

  • Close all windows of Internet Explorer that are currently open.
  • Open the office and then tap or click the Internet Explorer icon on the taskbar. Change your settings will affect Internet Explorer and Internet Explorer for the office.
  • Press or click the Tools button and then tap or click on Internet options.
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  • In the reset Internet Explorer settings dialog, tap or click Reset.
  • When Internet Explorer has finished the application default settings, press or click on close and then press or click OK. You will need to restart your PC for these changes to take effect.

  Reset the hosts file

  Reference: https://support.microsoft.com/en-us/kb/972034

  Mac: How do I edit the file Hosts on Mac OS X - TekRevue

  Reference: Solutions to connection errors, activation and connection with Creative Suite and creative Cloud applications.

  Let us know if it helps.

  Kind regards

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