How can I download the new update on my Macbook pro when the password is not working? When I connect to the Adobe site with the same user name and password it DOES not work. I don't understand why.

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• How can I remove the 'remember' user names and passwords to sell a computer?

  I'm selling the computer and want to 'clean up', the removal of personal accounts, the user id and passwords that are "saved" on the system.  How can I remove them?

  The best thing to do would be to completely erase the hard drive by using a "safe remove" utility like Darik Boot and Nuke.  If you wanted to be generous, you can then re-install Windows XP and include the installation CD with the computer.

  Most paranoid individuals pleading to remove the hard drive completely, the computer without a hard drive, selling and maintaining or physically destroy the disk hard as you wish.

  If you do not have Windows XP's installation CD, and you insist on the sale of the computer with an operating system, the best thing would be to use the system of the manufacturer of the computer to restore the computer to its "fresh coming from the factory" State.  Usually, this is done by using a hidden partition on the hard drive.

  There are 'file shredder' applications available (you can search for them), but the problem with the deletion of files and folders individual - even if the removal is made with a tool that prevents the recovery data reasonably - is that you never know if you managed to root out all your personal information.  In particular, you probably will not be able to assume that the registry of Windows was completely "sanitized."

• I teach online and all my classes have the same user name and password. Now that I clicked "remember me next time", I can connect only in one class. How to unlock my password. Carol in English

  I teach online and all my classes have the same user name and password. Now that I clicked "remember me next time", I can connect only in ONE class. How to unlock my login and my password, so that I can use it for all classes. Carol in English

  "Remember Me" for the site connections automatically when you return to the Web site is done with a Cookie the site in Firefox.

  Try to clear your Cookies for this Web site.
  
  Tools > Options-> life privacy - Cookies = the button show Cookies.
  
  You must use the custom settings for history at the top of this tab to see the View the Cookies button.

  Enter the domain name in the top search bar and all Cookies for this URL will be displayed. Unless you can figure out which is Cookie to "remember me", you will need to delete them all.

  Hold the {Ctrl} key while you click each Cookie in the small window. When this list is all highlighted, click the Cookie delete button at the bottom left.
  When you are finished click Close.

• They gave me the wrong operating system for Adobe Creative Suite 6 Design & Web Premium.  I need the version of Windows and received the Mac OS.  How can I download the version of Windows and not pay $750 one another?

  I bought the Windows of Adobe Creative Suite 6 Design & Web Premium version, but received the Mac OS.  I didn't know it until the problems occurred and Amazon will not exchange it for the correct version.  I paid $750,00 for this software, and I can't use it because I need the version of Windows.  How can I change the codes I have for the Mac OS to Windows?

  Exchange https://helpx.adobe.com/x-productkb/policy-pricing/exchange-product-language-os.html

• How can I download the versions of photoshop and acrobat I bought?  my old pc crashed

  I need to re download the applications how can I do this?

  Photoshop elements 12 and acrobat pro 12

  Download and Installation Help-

  https://helpx.Adobe.com/download-install.html

  http://www.Adobe.com/downloads/other-downloads.htm

  PES 10, 11, 12, 13, 14 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

  Download the Pro or Standard of X, XI or Acrobat DC versions

• How can I download the backup on Mac and then restore it via iTunes?

  The STRP to restore stuck on "remaining time: estimation...» "So I would like to download the backup on my Mac and then restore it via iTunes.

  This can be caused by a corrupt existing backup that should be deleted, or data on the device that causes the backup fails.  To resolve these issues, try to clear your last backup (if you a) by disabling the iCloud backup in settings > iCloud > storage and backup, and then press on managing storage, type on your device under the backups, and then click Delete backup.  Then go back and turn iCloud backup and try to save again.

  If it don't always make a backup, you may have an app or something in your camera roll which causes the backup fails.  To find one, go to settings > iCloud > storage and backup > manage storage, tap the name of your device under backups under tap Backup Options show all Apps, turn them all off (including film) and then try to save again.  If the backup was successful, then the camera or one of your applications is originally the backup fails and you must located by the process of elimination. Turn on the film and retry backup.  If it succeeds, some of your applications to turn on and try saving again.  If it succeeds once again, turn it back on a few apps more then try; Repeat this process until it fails.  Finally, you will be able to locate the app problem and exclude from your backup.

• How can I change the suggested user names?

  When I connect to one of my frequently used web pages I get a proposed username is irrelevant to this page. How to change or remove the username suggested?

  Follow these steps to delete the recorded data (form) in a drop-down list:

  1. Click on the (empty) input field on the web page to open the drop-down list
  2. Select an entry in the drop-down list
  3. Press the DELETE key (on a Mac: shift + delete) to remove it.
  • http://KB.mozillazine.org/Deleting_autocomplete_entries

• I downloaded the new version and it says: you cannot use this application with this version of Mac os how can I download the older version?

  I downloaded the new version and it says: you cannot use this application with this version of Mac os how can I download the older version? My os is 10.4.11

  You can read this article: Firefox no longer works with Mac OS X 10.4 or PowerPC processors to read about the EOL for Mac 10.4 support and what the best options going forward.

• How can I download the Apple News app for my iMac

  Hello

  How can I download the Apple News app for my iMac, I have on my iPad but can't find it for the Mac, is it not available on Mac or he has another name for the iMac?

  Thank you

  There is no version for OSX.

• How can I download the right software for my new epson perfection scanner?

  How can I download the right software for my new epson perfection 1250 scanner?  I have already downloaded TWAIN driver but that does not seem to do.  He came with a disc, I got from the thrift store.  Thank you Lydia

  Monday, February 27, 2012, 21:57:09 + 0000, lydia111111 wrote:

  How can I download the right software for my new epson perfection 1250 scanner?  I have already downloaded TWAIN driver but that does not seem to do.  He came with a disc, I got from the thrift store.

  Go to the Epson website and find the Epson perfection 1250 for
  your version of Windows. I don't know if it exists or not, but if
  for this, you will find it here.

  Whenever you switch to a new version of Windows, you must install
  drivers (software that interfaces between the hardware and)
  Windows) for printers, scanners, video cards, etc., which have been
  written for this new version of Windows.  And also note that you need
  different determinants for a 32-bit version of Windows and a 64-bit
  Version.

  It is the manufacturer of the hardware to write and
  available to download these drivers. Especially if your hardware is
  older, it is quite possible that the manufacturer has decided that it is not
  a value of his time and effort to develop drivers for the hardware that it is
  selling more.
  Check with the manufacturer or on their web site to see if a pilot
  There are. If it, download and install it. If it isn't, you're out
  lucky. Also consult their websites in other countries, if there is
  None; Sometimes you can find the driver you need in this way.

  In the future, before making such an upgrade, make sure you have
  done the appropriate research to find out what drivers do not exist,
  and so what equipment you need to replace if you upgrade.

  Ken Blake, Microsoft MVP

• How can I download the updates to Adobe 9 Professional with Windows 8.1

  How can I download the updates to Adobe 9 Professional with Windows 8.1

  Hi alessandroc15087861,

  Please note that Acrobat 9 is not compatible with the platform of Windows 8.

  But if you still want to download the updates, you may need to do the same thing manually.

  Please visit the following link to install Acrobat 9 updates:

  Update, patch | Acrobat, Reader 7.x - 9.x. Windows

  I hope this helps.

  Kind regards

  Ana Maria

• Just bought a new computer, how can I download the program on the new computer?

  Just bought a new computer, how can I download the program on the new computer?

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Lightroom: 5.7.1. 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I own CS5 with discs & Key Codes, but my new PC does not have a DVD, how can I download the software?

  I own CS5 with discs & Key Codes, but my new PC does not have a DVD, how can I download the software?

  Hello

  You can download it from

  Download the CS5 products

• How can I download the whole package CS6 that I updated my laptop

  How can I download the whole package CS6 that I updated my laptop

  http://helpx.Adobe.com/x-productkb/policy-pricing/CS6-product-downloads.html

• I bought annual creative cloud and improved computer how can I download to new computer

  I bought annual creative cloud and improved computer how can I download to new computer

  Download/install the desktop application, connect and install applications subscription.

  Creative cloud to desktop
  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app
  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Install, update, or uninstall applications
  http://helpx.Adobe.com/creative-cloud/help/install-apps.html