How can I download the new update on my Macbook pro when the password is not working? When I connect to the Adobe site with the same user name and password it DOES not work. I don't understand why.

So I have a macbook pro - and she advised me that I had to update my Adobe flash player. So I go through all the steps and I'm stuck at the last stage, where he asks me my user name and password. I go in there correctly - several times and it does NOT connect. He shakes to show that there's an error. Double check my file AND I go to the Adobe site to connect with the same information. and it works very well.

WHAT IS THE PROBLEM? Help please.

Could you please try ComputerName administrator as username and the password as password.

I hope this works.

Concerning

Hervé Khare

Tags: Adobe

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