I tried to roll back the last update of lightroom, but it says that it does not apply to me.  How to bring back the old version?

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• I'm on the last update of lightroom 5 and captive capture still does not work with el Capitan. are there plans to upgrade or do I have to buy the new lightroom 6?

  I'm on the last update of lightroom 5 and captive capture still does not work with el Capitan. are there plans to upgrade or do I have to buy the new lightroom 6?

  Hi Yanni,

  Tethered shooting works fine with Lightroom 6.4 on El Capitan.

  You can then go ahead and buy Lightroom and perform the tethered shooting.

  Kind regards

  Tanuj

• I last Safari and OSX on my computer but Adobe says that it does not support my system and I should upgrade to the latest version. But I already have this installed.

  Try to get a trial of CC photoshop but Adobe say I need to update Safari.I am running Safari 9.0.1. It can't get more recent. I'm on OSX El Capitan 10.11.3 but it still won't let me download a trial version.

  You can try to reset your browser, and try to install Adobe Creative Cloud and share the results.

• How to create a guest account? I followed the instructions and it says that it does not recognize the user!

  I followed the instructions to create a guest account and it says that it does not recognize the user's address or the password.

  Hello

  1. What is the operating system installed on the computer?

  2. are you trying to create or attempt to activate the guest account?

  3. How have you tried to create the guest account?

  4. What is the exact error you get when you try to create the guest account?

  Perform the steps in the articles to create a guest account and check if the problem is solved or not.

  Turn the guest account on or off (Windows 7)

  Turn the guest account on or off (Windows Vista)

  Hope that helps.

• My pc says that windows does not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM.

  My pc says that windows does not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM. It is said it can be repaired by using the original installation CD, but we do not have. Any ideas please?

  The file is missing or corrupt is one of your files in the system registry.

  By far, the best way to recover from this is to go to another computer and create a free Hirens Boot CD.
  Download Hirens: <> http://www.hirensbootcd.org/download/ > (link at the bottom of the icon of the disk)
  Hirens CD burning <> http://www.hirensbootcd.org/burning/ >

  Once you create the CD, and then start your system of problem with this CD.  In the first window, select "Mini Windows XP" and wait for the system to start.  When it starts, go to the Hirens Boot CD menu and select
  Register-> Registry Restore Wizard.
  then follow the prompts.  This wizard will return a copy of your registry database from backups that are stored with your system restore points.  After the restoration, stop, remove the CD and restart.

  When you start your system, it is recommended to perform a system restore operation to ensure the consistency of your system
  "How to restore Windows XP to a previous state"
     <>http://support.Microsoft.com/kb/306084 >

  Also, this error is almost always accompanied, if not caused, the corruption of the file system.  Also a good idea to perform a check disk (chkdsk) operation with the option "repair".
  "How to perform disk error in Windows XP check"
     <>http://support.Microsoft.com/kb/315265 >

  The hard way to get back is covered in the following Microsoft KB article, but if you have installed a large number of service packs for your installation of XP, I don't give you many chances to get past part 1. (And there's also an installation CD to access the Recovery Console)

  "How do I recover from a corrupted registry that prevents Windows XP boot"
    <>http://support.Microsoft.com/kb/307545 >

  HTH,
  JW

• When I use Windows Maovie Maker, the program keeps freezing upwards and says that it does not.

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  The three main causes of problems of Movie Maker are:

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  Video - wmv or dv - avi
  Audio - wav, wma, wmv

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• I want to uninstall this program but it says that it could not be removed because of the error, it is the program (/ Applications/exPressit H.E. 2.1/UninstallerData/Uninstall exPressit H.E. 2.1.app)

  I want to uninstall this program but it says that it could not be removed because of the error, it is the program (/ Applications/exPressit H.E. 2.1/UninstallerData/Uninstall exPressit H.E. 2.1.app)

  Hello

  What is the exact error you receive everything trying to uninstall this program?

  Try to Uninstall the program in a clean boot state.

  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  Reference:

  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  1. click on start and then click Run.

  2. type msconfig and click OK.

  The System Configuration Utility dialog box appears.

  3. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.

  4. When prompted, click on restart to restart the computer.

• MacBook Pro Mid 2009 15 inch 2.53 GHz unibody battery needs to be replaced, but I thought that apple does not manufacture the most

  Hello

  My local apple says that Apple does not make these batteries more and he can tell me how I can get a.

  Is anyone know what are the best batteries for replacement out there and how to get one?

  Thanks in advance,

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  Here are good suppliers of batteries for Macs.

  OWC Apple batteries: batteries from OWC

  Anker batteries: batteries ANKER - MacBook Pro 15 "mid-2009

  iFixit battery MacBook Pro - mid 2009: iFixit Batteries

  Kim

• I just bought a download for Adobe Photoshop Lightroom 6 card, when I go to install it, I have the option to download, but it says that I do not require a serial number at this time. The only thing that creative cloud with trial versions downloads

  I just bought a download for Adobe Photoshop Lightroom 6 card, when I go to install it, I have the option to download, but it says that I do not require a serial number at this time. The only thing that downloads creative cloud with the trial versions of all your products and no way to download Lightroom 6. How can I get download it to my computer and find the serial number?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I have cs4 master and I want to get the creative cloud which according to it, you can get lower prices if you have cs3 or higher, but he says that I can not why?

  I have cs4 master and I want to get the creative cloud which according to it, you can get lower prices if you have cs3 or higher, but he says that I can not why?

  Hi Quinn7,

  Was that you upgrading from an educational version? If so, that could be related. I would recommend reaching out to our support for assistance. I think that there is a link to the chat or by phone at the bottom of the page of the plans: plans pricing and membership creative cloud | Adobe Creative Cloud

  -Dave

• OfficeJet 4630: Says printer connected to the network, but computer says that it is not connected or idle

  I can't print to our hp officejet printer range 4630.  The printer says that it is connected to our home wireless network.  However, he said that it is inactive or not connected to the network on my mac.  The only way it will print sometimes is if I switch to a wireless network that is named the same as the printer.  AirPrint does not work.  We have a Linksys router.  Not sure if this is the problem or not.  I ran all kinds of diagnostic impressions on the printer and all say that it is connected.  I also tried to put the ip address into my web browser and it does not find the printer when it is connected to our home network.  Help, please!

  Thanks for trying my earlier recommendations. In my view, the problem you are experiencing may be with your wireless router. Normally, I would have you make sure that it is configured correctly, but you cannot access the built-in Web server.

  I want to try to set a static IP address, so we can try to get in the EWS. Please continue here: printer does not maintain the wireless connection

  A little luck? If you were able to set a static IP address, please try and access the built-in Web server. Follow the steps below:

  1. open EWS (use my earlier recommendations) printers

  2. go to the Network tab

  3. network protocols

  4. Select enable IPv4 ONLY

  Now with IPv4 enabled, you should be able to print wireless.

  If this isn't the case, you will need your router company to make sure that the multicast is enabled, Hello Protocol is enabled, mac filtering is disabled and ask them to check if there are updates the firmware for the router and the router's firewall check to make sure that it does not obstruct the communication

  The following ports are also used by your HP device and may need to be opened on your firewall configuration

  Incoming (UDP) ports are ports of destination on the computer while outgoing ports (TCP) are ports of destination on the HP device

  Incoming ports (UDP)

  137, 138, 161, 427

  Outbound ports (TCP)

  137, 139, 427, 9100, 9220, 9500

  The ports are used for the following functions:

  Print

  427, 137 161 UDP ports

  TCP port 9100

  Download of photo card

  137 138 427 UDP ports

  TCP 139

  Scanning

  427 UDP port

  TCP 9220, 9500

  Faxing

  427 UDP port

  TCP port 9220

  Installation of device HP

  427 UDP port

  Web Services

  80, 443, 5222 and 5223

  Any change? I appreciate your persistence!

• Update of Lightroom 2015.3 release - import function does not work

  I've updated to the latest version of Lightroom 2015.3 last night I wanted to go back to the old import screen. This is the message I get when I click on import

  An internal error has occurred

  module 'ImportCatalogDataHelper' could not be found:

  No field package.preload ['ImportCatalogDataHelper']

  No file "." / ImportCatalogDataHelper.so'

  No file ' / usr/local/lib/lua/5.1/ImportCatalogDataHelper.so'

  No file ' / usr/local/lib/lua/5.1/loadall.so'

  nothing happens-my only choice is to close this box.

  Does anyone know how to fix this?

  I tried to find someone to email or ring, but adobe just has no one to contact in any form. Very very frustrating!

  Leone

  Hi Leone,

  I ask of you uninstall and then reinstall Lightroom on the computer once, it should solve the problem.

  Kind regards

  Tanuj

• Firefox says click here to update to Shockwave, but who says that Shockwave is disabled if you are unable to click on this link. Please provide a fix.

  In Manager of modules entry page/Plugins for Shockwave Flash appears the line "Shockwave Flash is known to be vulnerable and need to be updated." It is followed by a link reading "Update Now". When I click on this link, Firefox thinks for a while and then displays a page that says (it is long enough, so it is a summary) versions of Shockwave Flash is disabled, then this page is displayed when you click on one of the links.

  Given that 'Update Now' does not work, please send me an executable file that will solve this problem. Firefox says it's version 30.0.

  Hi SF11blocked,
  I understand that you have tried to add Shockwave Flash for Firefox and are prompted to update, but when you're from the support site and submitted your question came a lot of text boxes and many were submitted. I also understand when you logged on to the Site from Adobe there are two problems:

  The first problem was that he had never had an activation in the drop-down list for this entry. (Perhaps it had been removed that plugin has been disabled?)
  The second problem was that I had deleted the entry Shockwave.

  If you have deleted the entry of: [subject: addons] http://helpx.adobe.com/flash-player/k.../enabling-flash-player-firefox.html then you uninstalled.
  Is it deleted when it has been disabled? He should not have been.

  I recommend to download and install it once again from the original download in your download folder. If she's gone, I would recommend starting over.

  Please post back with your results.

• I just tried to install Firefox 14 on my Acer A500 Tablet and says that Firefox is NOT compatible with my device. When is this corrected?

  Hello! I just tried to install the new version of Firefox (version 14 I think) on my Acer A500 Tablet and I get a message telling me that my device is not compatible. This seems very strange, new versions of Opera and Chrome that both work. I've been using Opera because older versions of Firefox were not very good, but I want to use the same browser on the desktop of my PC and on my tablet.

  In simple terms, development could not finish in time for our first outing, and we did not want to delay by a few months.

  You can test what is available for tablets as an overview with every night, our developer channel builds at http://nightly.mozilla.org

• It seems that I got some kind of virus that wiped out my registery because files that whenever I try to run a program an error pops up saying that it does not have the specified path.

  pretty much my title says it all, I can not install anything, I get the same error, the only thing I can do is to get online. is there a way to restore my files online tracking, I have not my installation disc either. is there a way to remove viruses, malware, etc. online because everything I download and try to install I get the same error

  Hello

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  also run the sfc/scannow command.

  http://support.Microsoft.com/kb/929833

  Use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file. To do this, follow these steps:

  1. Open an elevated command prompt. To do this, click Start, click principally madeprograms,Accessories, right-clickguest, and then clickrun as administrator. If you are prompted for an administrator password or a confirmation, type the password, or clickallow.
  2. Type the following command and press ENTER:
     sfc/scannow

     The sfc/scannow command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions

  If SFC detects the main problems it can't fix you may need to borrow a Microsoft dvd vista not an acer, HP etc. recovery disk and do a repair installation

  read the below tutorial on how to perform a repair installation

  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html