Try to reinstall osx to sell the macbook pro, but when it starts to install I get a window saying 'impossible to find information about this installation machine' "contact applecare".

Similar Questions

• Download Itunes on my laptop just before, it starts to install, I get a message saying that windows Explorer stops because the prevention of execution of data has stopped installation

  original title: Itunes and DEP

  While downloading Itunes on my laptop right before you start to install, I get a message saying that windows Explorer stops because the prevention of execution of data has stopped installation.  Is there any solution for this?  I'd like to install itunes on my laptop.

  Hi Steve681229,

  Thank you for using the Microsoft Answers forum.  Here's what worked for someone else.  Thanks Kevin

  Hi thrivenformore,

  Please use the forum for Support of Vista,

  You could try to add iTunes to the DEP exception list.  However, this behavior is not normal.  Go to the support forum of Apple for iTunes for Windows, search on DEP.  There should be a thread "How can I turn off DEP for iTunes?" or it Prevet planting iTunes? "which provide troubleshooting steps you might want to try before adding it to the list of exceptions."

  How to add the program to the DEP exception list:

  1. Press Start, right click on computer and select Properties.
  2. in the window that appears, click Advanced (on the left panel) system settings.
  3. in the first box that says Performance, click on the settings button.
  4. in the window that opens, click the Data Execution Prevention tab at the top.
  5. There should be a box of exceptions in the middle of this window. Click the Add button and navigate to the C: drive, then Program Files, then the iTunes folder, and then choose the iTunes exe.
  6. Add the exception, and then click OK in the window of the DEP.

  Hope this helps, Kevin
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

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  Joseph
  Microsoft Answers Support Engineer
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• Downloaded & instaled DC Pro... click on the launch button, but has not started. Installed MGP checked and it has not installed.  Suggestions?

  Downloaded and installed DC Pro 30-day trial.  After installation, click on the launch button, but has not started. Installed MGP checked and it has not installed.  Suggestions?

  XP is not compatible with acrobat dc.  You must win 7 or better, system requirements | Adobe Acrobat Pro DC, Acrobat Standard DC

• I downloaded a trail of Premiere Pro, but when I tried to install my iMac said I could only install something from the Mac App store. Why is this?

  I downloaded a trail of Premiere Pro, but when I tried to install my iMac said I could only install something from the Mac App store. Why is this?

  Frasers salvation,

  Please follow the steps below to resolve this issue:

  System Preferences > Security & Privacy > General > allow downloaded applications since > Anywhere

  Hope this helps!

  Kind regards

  Shelly

• DC Standard Adobe works with MacBook Pro?   When I tried to download, I get the message not available - only for windows!

  I was chatting to Adobe online, I got info that it WORKS with the MacBook Pro.  I went on the link they sent to download and received the message is not available for the MAC operating system.

  If you download the mac version, it should be ok.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Failed to open the first Pro CS6 when he is apparently installed. Appears 'up-to-date' instead of 'open '.

  Hello, I installed creative cloud in my computer using Windows 7. I am trying to install the Premiere Pro CS6 and once the process is finished, instead of having the program open option, it just says: "updated", and I can't end the program in a different folder on my computer to be able to open it from there.

  Thank you for anyone who could help me solve this problem!

  Yes, once you go update 74 - bit OS, you would be able to use Premiere Pro on your machine. Make sure that you check system requirements | Adobe Premiere Pro before trying to install it.

  I hope this should help, let us know if you need more help.

• I disabled my iMac and need go to the MacBook Pro, but MacBook says that I still need to turn off a computer.

  Out of the city and the need to move to my MacBook. On my iMac, I went to rack of settings / preferences / account / log out. Then when I try to connect on the TI MacBook says I have reached my limits and must log on another device. I have tried several times over the past two days and get the same error. How to achieve this?

  Remove the license on a computer http://forums.adobe.com/thread/1442423?tstart=0 can help

  -http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

• Instill photoshopelements 13 macbook Air, I got this product on my previous macbook pro, but when I download the license in my account (PhotoshopElements_13_LS25_win32.7z PhotoshopElements_13_LS25_win32.exe), I get a message saying that there is no applic

  When I click on the download to install Photshopelemnts 13 on my macbook air, he said: "(there is no application of this)--

  PhotoshopElements_13_LS25_win32.7z

  PhotoshopElements_13_LS25_win32.exe

  < order info. Deleted by the moderator >

  This is the detail of my account

  You do not put in a petrol diesel car, and you can not install Windows programs on a Mac, you need to download the Mac version

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• I bought my daughter a 5 c for Christmas and she configured with its own Apple ID but she is only 9, so it's by my acct as a member of the family, but when I send txt messages she gets a copy as well! Anyone else has this problem, or can help thx

  My daughter, I bought an iPhone 5 c 8 GB for Christmas, she is 9 years old and has created its own Apple ID through the iCloud but it is attached to my Apple ID and I get txt messages if she wants to take down an app that's 12 rated apple wonder if it is allowed. When I send txt messages my daughter gets a copy as well, and also the answers, has anyone had the same number? Can anyone help solve this, thanks in advance

  Try going into settings, messages, send and receive and see what is there.

• I bought items at Best Buy December 14, 24. I'm trying to use it on a MacBook Pro OSx 10.10.5 (Yosemite). While I try to put in place, I could get the serial number, but when I type in Adobe says that it cannot validate it. That is what it is?

  I bought items at Best Buy December 14, 24. I'm trying to use it on a MacBook Pro OSx 10.10.5 (Yosemite). While I try to put in place, I could get the serial number, but when I type in Adobe says that it cannot validate it. That is what it is?

  you have a number of redemption?  If so, https://redeem.licenses.adobe.com/getserial

  If your redemption number is reported as invalid, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," https://helpx.adobe.com/contact.html

  If you have a serial number, install your software using this serial number.

• I recently used Migration assistant to transfer to a new macbook pro and when I try to use Photoshop I get an error message telling me to download and install App Office creative cloud so I didn't and it launches the application craps out and gives the sa

  I recently used Migration assistant to transfer to a new macbook pro and when I try to use Photoshop, I get an error message telling me to download and install App Office creative cloud so I do and it begins to it out craps and gives the same message over and over.

  Hi Paul,.

  Migration wizard does not work in the case of Adobe applications.

  Please, try the following steps:

  • Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
  • Reboot the computer.
  • Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop

  Kind regards

  Sheena

• I'm reinstalling 11 items on the new hard drive on my machine. I got reg no product of the registry on the old drive but when try to install it says it's the wrong serial number. What I am doing wrong?

  I'm reinstalling 11 items on the new hard drive on my machine. I got reg no product of the registry on the old drive but when try to install it says it's the wrong serial number. What I am doing wrong?

  Hi Phill,

  Please see the links below.

  • Invalid serial number error
  • Error "serial number is not valid for this product". Creative Suite

  Hope this will help you.

  Kind regards

  Hervé Khare

• I installed CS5 on macbook pro 10.9.4. I can't get the update to run to update the applications to the latest version. He said that there was an error trying to download the update and try again later.

  I installed CS5 on macbook pro 10.9.4. I can't get the update to run to update the applications to the latest version. He said that there was an error trying to download the update and try again later.

  update directly: http://www.adobe.com/downloads/updates/

• Cannot reinstall cs5 for my new macbook pro. the disc is keep eject out.

  Cannot reinstall cs5 for my new macbook pro. the disc is keep eject out.

  Hi Hj yo,

  Please use the link below to download the CS5 software.

  http://helpx.Adobe.com/Creative-Suite/KB/CS5-product-downloads.html

  Thank you

• I have the macbook pro (OS 10.6.8) and the iphone 6 s. The latest version of iTunes is 11.4. How to synchronize or import/export files(images/music)?  Fact is need to update itunes? Also you can sync ipod touch?

  I have the macbook pro (OS 10.6.8) and the iphone 6 s. The latest version of iTunes is 11.4. How to synchronize or import/export files(images/music)?  Fact is need to update itunes? Also you can sync ipod touch?

  iOS9 on a mobile device requires iTunes 12.3 or higher, which in turn requires a computer running OSX 10.8.5 or higher.  Update of the system only checks the updates for the current version of the system you run, but that itself can be updated.  It may or may not be possible to upgrade your computer to the system requirements. Find your computer on the web site of http://www.everymac.com model and near the bottom of the specification of the system section, he will tell what versions of the operating system, it is able to run. If you can not run a newer system, you will not be able to sync this phone to your current computer. If she can run 10.8.5 or higher, you can either buy a download for Apple OSX 10.8 Mountain Lion code online, or you can try to install the free El Capitan OSX 10.11.  El Capitan can run slower on older machines and require the additional purchase of RAM.  Making a big jump in versions of system is also more likely to affect the old software.

  At el capitan Snow Leopard, it will make my macbook is slow?  - https://discussions.apple.com/thread/7412959

  Mountain Lion 10.8 purchase link United States of America - http://www.apple.com/shop/product/D6377Z/A/os-x-mountain-lion

  Mountain Lion 10.8 purchase link U.K. - http://www.apple.com/uk/shop/product/D6377ZM/A/os-x-mountain-lion

  Course OSX Upgrade General information, including configuration required - http://www.apple.com/osx/how-to-upgrade/

  If you have any generation of PPC software which works under OSX 10.6 it is not supported in later versions of the system.