trying to contact microsoft

I tried to contact microsoft supportby e-mail when I fill he asks for the product id cannot be found automatically and when I type the ID in system information, it does not find anyone, but he said: my product is genuine and activated when I check, I don't know anything about the technical aspect and cannot ask microsoft for this reason , but at least I know why they have such a bad reputation, now I hope it passes through to someone, thanks in advance

OEM products are NOT free Microsoft Support.

It is supported preinstalled Vista OEM by the computer manufacturer.

And free assistance in these Forums for your Vista problems.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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