Trying to extract files for Photoshop Elements, get 0x80004005: unspecified error and the extraction fails. Windows 7, downloaded by purchase of Wacom Intuos.

Hi, I bought a Wacom Intuos and it came with the software provided. Download of Photoshop kept in check the end (1000 MB + off 1012 mb!) and then when he finally said he had successfully downloaded, I get this error message when you try to extract the contents of the folder:

Capture.PNG

Can someone help me please? I have also contacted Wacom but they provide support for the software, what they bundle, of course. I'm also over my limit of 5 download because of the failure to download. I used download Ninja to help prevent failures, but it took 3 will get the full download.

If necessary I can ask them to renew my downloads again and try to download again. I can provide my serial key number to an Adobe representative if there is any way I can download the program directly shaped by using their program to download? There seems to be no way to speak directly to a customer service agent :-/

Congratulations Jess

exe looks like an incomplete download.  If you are in doubt, check the size of the file.


Downloads available:

Download and installation help links Adobe

Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

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