TV Toshiba 32L4363D - Home button / Search does not
Hi all
Since last year, we have a wonderful Toshiba TV "32L4363D". And in addition to it freezes from time to time we are very happy with it - until a few days ago.
I've searched these forums so used the internet, but none of the descriptions mounted error my case or solutions did not help. Maybe I don't know what things are called, and if the "home button" is the right description.
Our problem is that we can no longer access our records. So we can save to external USB TV without problem, and if we connect the USB drive to the TV media player starts but - I know - is not useful to watch the own recorded TV shows. To do this, I normally press the button 'section personal' (this is the button to the right with a picture of a person) and nothing happens. Normally opens a screen where you can chose several things that we never use, but where you can also start your own recordings. Next to this button, the home (in the middle with a House on it) button and the search button (left with a magnifying glass above) do not work either. If I press the home button a white symbol in the upper left corner of the TV. It looks like a screen, but I don't know because it's really small.
The TV is connected by WiFi or LAN (I tried both) to the internet, and in both cases, the network test succeeded. All entries are good too. I also did a re-installation of the TV without any change, not to mention I had to re-program all channels and it was a pain.
Firmware is the most recent. I can't really tell when the problem occurred for the first time, or what was the trigger, because we do not use this option so often. Maybe since the last update of the firmware, but I can really tell.
I also unplugged it for a few minutes and started it television in different configurations as well (with or without attached USB, with or without cable, with or without internet...). Nothing helps.
I would be really grateful for any help or suggestion what else can help or what could be the cause!
Thank you very much for your help. If you need more information just let me know.
The problem is still persistent? If so, the Cloud connection cannot be established for reasons unknown. Can post you a picture of the screen that is displayed when you press the 'Cloud' (one in the middle with a home in)? Is there a message to come?
Tags: Toshiba
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