Two devices Fax listed when you try to print from Internet Explorer metro

Hello.  Our Pro Officeject 8600 is ranked twice as "Fax - HP Officejet Pro 8600" when access to the 'Peripheral' charm in Windows 8 Pro 64 bit and try to print from Internet Explorer of Metro.

One of the two brings in fact appear Fax options, while the other will be printed as usual, but you must use some trial and error when you try to print.

It is specific to IE connecting the metro interface as the desktop IE printer appears as normal.

I want my printer to appear as a printer and not a fax, so that I don't have to guess...

Any help would be appreciated.

Thank you.

This isn't a problem from the point of view that the software works in fashion, it is supposed to. When you install your printer it installs two drivers, one for fax and one for the printer, because they are two totally different functions. If you find it difficult to distinguish between them, I would recommend renaming as I mentioned above.

Uninstall and reinstall the printer will not change this fact.

I would like to know if this is the information that you need to hear!

Have a wonderful day!

Tags: HP Printers

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