Typekit removes my fonts synchronized...

I have problems with the fonts and Typekit. I go to manage fonts, or synchronize a police and Typekit removes all fonts.

I see all the fonts I have synced just in the CC application, but as soon as I click on "Manage fonts" and load the Typekit site, it shows no fonts.

Then, I get a notification from the app CC indicating that X number of fonts have been removed.

I'm not over my limit of fonts synchronized (obviously, because I have no fonts!) I am running the latest version of OS X Mavericks and Adobe CC.

Any help is appreciated,

-Jordan

Hi Jordan,.

I'm sorry that you trouble with that!  Would you send your Adobe ID at [email protected]?  Let's take a look and see why policies are not stay selected on your account.

It would also be useful if you need to include some of your recent log files.

On OS x:

Open the Finder

* under the menu go to, select "Go To Folder".

* in the window that opens, type: /Users/ (username) / Library/Application Support/Adobe/CoreSync /.

Remember to replace "(username)" with your account name.

Or are you comfortable working from the Terminal:

CD / $HOME/Library/Application Support/Adobe/CoreSync /.

Join the latest files from CoreSync-YYYY-MM - dd.log 3 or 4 to an e-mail. Please do not send a zip file, since they often marked as spam.

Thank you

-liz

Tags: Adobe

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