U2415, its port on the monitor using headphones (ongoing displayport) has an audible hiss

Hello

I have trouble with two U2415 SSS monitors that I bought this week, when I plug headphones into the monitor there is a low volume generated from the monitor. When I plug the headphones in the respective computer audio port, there is no whistle - just silence.

It is not a problem when playing sounds, but saw the helmet wearing while there is nothing else game is boring and it is hard to focus.

The sound comes on displayport monitors, and the volume is controlled by the operating system (Win10 / OSX via soundflower).

The computers and monitors are all on the same land/Jack.

Is it possible to fix this? I am at a loss, and frankly the audio port on the screen is useless in this State. It would be nice to make it work, because it would mean that I could reduce the number of cables, I need to plug / unplug it when you move stuff.

Please find below information on the installation of my computer (s).


The computers tested: Custom PC with nvidia gfx, MacBook pro, Asus Zenbook
* OS: Windows 10, OS x 10.10
* Video card: Nvidia GeForce GTX670, Intel Iris Pro 5200, GeForce GT 840 M
* Driver version: Windows Nvidia 355.98, for OSX I don't know
* Ports: PC: displayport and dvi, mac: lightning/miniDp, zenbook: miniDp
* Ports used: dp-> miniDp, miniDp-> dp, miniDp-> RFP
* Cable: the miniDp provided-> dp cable and a 1 m deltaco miniDp-> dp cable
* Resolution: 1920 x 1200 @60 Hz

Best regards
Erik

Headset must be connected directly to the computer, not on the screen. The U2415 user's Guide page 11 States, "use of the helmet is not supported for the line audio output connector.".

Tags: Dell Peripherals

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