U2415, MacBook Pro retina, flashing or unavailable video

Hello

I have a MacBook Pro of the retina (end of 2013). My company bought a Dell Ultrasharp U2415 for me. I unpacked yesterday, plugged, used for about 2 hours, then the video started to blink.

The flashes are the same as those described in the post of this Forum of Support from Dell and see in this youtube video. I've attached a video of my actual flashing monitor.

This morning, I came, only connected to the external monitor (literally the only device plugged other than the power adapter), and started working. I have 5 minutes of solid video before the flashing began. I tried reseating the cable mini display to end the monitor and the laptop and now the screen gives an error message "No. DP Cable.

I tried restarting the computer and using a different cable; no attempt to solve the problem.  Is there a solution to this problem?

Thank you.

Fix. We do not know what problems you may face. The only Dell monitor we validated on Apple was the UP2715K. You should ask users to Apple here. If there is no specific fixes Apple / workaround solution, they need to know.

Tags: Dell Peripherals

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