U2515H, Stand stuck, not rotating

So I just bought this monitor, Panel of beautiful and it can tilt, rotate and adjust in height, but it is not rotating. If I try to turn on your side, moves all of its stand. It's like the circular base was glued in place. Is there some kind of lock on the basis, of that I'm not aware? I asked Amazon, but they said to contact Dell. Thought I would start here.

See you soon.

I would place the monitor face down on a towel, then remove the bracket at the back of the monitor. Then try to loosen the swivel.

Tags: Dell Peripherals

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