U2713HM - DVI with max resolution 'snow' on the screen

I bought a refurbished dell decision-making, a few weeks ago U2713HM monitor. It worked very well with a HDMI connection, but I soon discovered maxes out at 1920 x 1080 HDMI. I swapped the cable DVI - D my second monitor (Dell 2208WFP), which worked well on this screen. When I put the resolution on 27 2560 x 1440 maximum resolution, the entire screen fills with snow. This occurs at any resolution above 1920 x 1080. I tried to take a screen shot to illustrate, but the screenshot appears normally!

The video card is a nVidia with 2 GB of memory, 760GTX less than a year. It has a DVI-I have the interface.

I have the latest monitor and video drivers installed and have done the factory reset. Any ideas?

The U2713HM requires cable DVI - D Dual Link (reference Dell HCX4X), not the DVI - D Single Link cable supplied with the 2208WFP. Contact Customer Service. Give them the order number from Dell Outlet. Tell them that send you the cable HCX4X DVI - D Dual Link.

Tags: Dell Peripherals

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