U2713HMs not recognized by Dell Display Manager?

Hello

I have a setup of 3 monitors x U2713HM on a desktop computer with two nvidia GTX470 graphics cards SLI. The monitors are connected with the dual link DVI cables provided with the monitors and the drivers have been successfully installed too, I can see the name of the monitors in the windows display properties. However the DDM displays a warning message "please connect a dell monitor supported" and when I click on it it has a longer General wanrning message asking me to check the compatibility of the driver screen and power cycling the monitor... I tried all the facilities of the DDM and update one included in the CD version 12XX something up to the most up to date which is 1360 ago only a few days but no luck. Installation of windows is windows 7 64-bit sp1. It is also an open in the center of dell support ticket and I am very satisfied with their response so far, but we still have not solved the problem. I just thought posting here in case someone has similar problems with the gtx470 or sli configuration.

Thanks in advance,
Vangelis

DDM requires that the display driver support DDC/CI, who sometimes gets broken in complex configurations of SLI. Make sure that DDC/CI is activated in the MENU of each monitors, and that you are not running no matter what 3rd party or commercial temperature that may interfere with the DDC/CI of monitoring voltage. Then try a different NVidia display driver.

If none of this helps temporarily simplify your configuration to see how DDC/CI gets broken in the NVidia driver. Start with a monitor and a graphics card and run DDM 2 monitors and then one map graphic, then 2 monitors on two non - SLI graphics cards, then 3 monitors on 2 graphics cards, then SLI, 2 (back to the normal configuration of your favorite) graphics cards.

Tags: Dell Peripherals

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