U840 satellite failed to restore

I have a Satellite U840 and recently, it would not load into windows - I tried to recover with the startup disk procedure (it is now the keys 0 and press the power button) the system starts to do a reload as described in other posts (loading windows files - windows startup) but I don't get the screen warning and other guests It simply stop at the black screen with the mouse pointer.

Any suggestions?

Thank you

You have created a recovery (DVD or USB) media?
If Yes please try reinstalling the original recovery image using this media.

Tags: Toshiba

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