Windows Updates Setup error: "configuration of the Windows updates failed. Restoration of the changes. Do not turn off your computer"stuck at 12%

Just returned to windows 8, got my Norton security is and it.then update was of updates, so I can update to windows 8.1, but I got stuck when you try to update windows 8. It happened at 12%, and then tried to restart, it's 12% again.then what it says that windows does not not update reconfiguration do not turn off your computer.but I read someone post where they keyed off long the computer out the wireless USB mouse and took the card Sd, and the battery, put the battery back , but left the Sd Card and the mouse.and wireless USB, said, he started working.i tried all the this.and isn't yet working.it has been trying to run my computer hot.so I waited until what she calmed and it came again the same thing. ? Stuck in this mode.what do I do? I don't know if I should try just reset the computer of hole again or that it would be wrong.

Original title: tried to update computers rose to 12%

Hi Sandra,.

Thanks for posting your query in Microsoft Community.

You did it any significant hardware or change software on the computer before this problem?

I understand that you can not install some updates with the error message "failure of configuration of the Windows updates...". ». I can imagine the disadvantages suffered by you and will certainly help you in the right direction to solve the problem.

First place, according to the error message, I suggest you to try the steps in the following article and check if it helps.

"Configuration of the Windows updates failed. Restoration of the changes. Do not turn off your computer"error when you try to install Windows updates

Note: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.


The question may arise if the Windows downloaded update packages are corrupt. So, if you are able to boot to the desktop with the help of the above article, I also suggest you try the following steps and check if the problem persists.

Method 1:

Try to run that Windows update utility provided in the following link.

Problems with installing updates

Try to install the updates after running the troubleshooter.

If the problem persists, try the following method.

Method 2:

I suggest you to use Deployment Image Servicing and Management to fix Windows Update errors.

(a) open an elevated command prompt. To do this, press the Windows key + Q and type in CMD right click on command prompt in the list and select run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click allow.

(b) type the following commands. Press enter after each command

  • DISM.exe / Online/Cleanup-image /Scanhealth
  • DISM.exe / Online/Cleanup-image /Restorehealth

(c) close the command prompt, and then run Windows Update again.

Check if the problem persists.

Hope this information is useful. Let us know if you need more help, we will be happy to help you.

Tags: Windows

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