Unable to access HP hs2350 module HSPA + broadband (WWAN Ericsson) Mobile after upgrade Windows 8.1

Hello world!

I upgraded my HP Elitebook 8470 laptop 'Windows 8 Pro with Media Center x 64' to 'Windows 8.1 Pro with Media Center x 64 "OS.

After this OS update module HSPA + Mobile broadband to the HP hs2350 (WWAN Ericsson) has stopped working.

Follow-up of the steps to solve the problem:

  • I uninstalled the device and the driver through the Windows Device Manager, uninstalled the driver control panel software and restarted the machine.
  • Open the Device Manager and tried to update the driver, but Windows could not find a driver online.
  • Went to the support page for the HP product and downloaded and installed: update of firmware for Windows 8 "sp60091.exe"; latest driver Windows 8.1 "update sp63292".
  • Rebooted the machine, and the problem was the same:

Because upgrade operating system I can't access my ADSL module (it is not detected).

I checked the Windows Device Manager, and it seems that the driver is correctly installed but unit "HP hs2350 HSPA + Mobile Broadband Network Adapter" is constantly turning on and off with an exclamation point. See its properties I get the message:

"This device cannot start. (Code 10) {Operation failed} The requested operation failed.

or "this device is working properly".

(this information to randomly change every second with the exclamation mark next to it).

I tried to run Windows troubleshooting-> audio &-> & devices, but he could not find a compatible driver.

Can someone help me, please?

Is just to inform that Microsoft has recently developed an update for this material (Ericsson - Mobile Broadband MOBILE - HP hs2350 HSPA + Mobile Broadband Module network adapter).

You can access it through Windows Update.

Thank you, Microsoft.

Tags: Notebooks

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