Unable to connect-just get the spinning wheel icon
Hello
I'm trying to sign in Clouid Creative download Indesign, but all I get is the icon of "reflection" lished "spinning wheel". I can't download Indesign on the web either. My subscription of the CC is up-to-date and I can connect to Adobe without any problem. Can someone please help?
Thank you very much
Vicki
Mac https://forums.adobe.com/message/5470608 spinning wheel
-Similar to Windows https://forums.adobe.com/message/5853430
or
Cloud creative support chat (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
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Hi Joshua,.
I think you found the turning wheel on the Adobe CC application.
Please check the help below document:
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You can also view the nets below where this issue has been addressed:
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If you have bad to start the creative Cloud Desktop application and the application shows a spinning wheel of progress or a blank white screen (or otherwise does not open), try the solutions below in the order. If a solution works, you don't need to try the next solution.
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Date: 04/06/2014 11:53:55
Event ID: 8002
Task category: AcmConnection
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Key words: (512)
User: SYSTEM
Computer: [ComputerName. AREA]
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Autoconfiguration WLAN service cannot connect to a wireless network.
Network adapter: Intel Centrino Advanced - N 6235 Interface GUID: {f27af762-dff8-4927-84e0-7f4ade30dcc9}
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Intel Centrino Advanced-N 6235
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[NAME OF THE SECURE NETWORK]
[NAME OF THE SECURE NETWORK]
Infrastructure
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163851
0 x 6
Hello
The question you posted would be better suited in the TechNet Forums. Large networks, domains and windowsserver questions version are supported via TechNet so best to check with Experts there. I would recommend posting your query in the TechNet Forums.
TechNet Forum
http://social.technet.Microsoft.com/forums/Windows/en-us/home?filter=AllTypes&sort=lastpostdesc&brandIgnore=trueHope this information is useful.
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KND regards,
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Before doing all this, what is your status of backup? You have Time Machine or a clone of your hard drive? If this isn't the case, it may be best to do nothing until you are able to see if you can find a way to save your data if things go from bad to worse.
That said, assuming you are running OSX 10.5.8 (like on your profile) or Snow Leopard (according to the guidelines of this forum), have you tried starting restoring 1 gray disc that came with the Mac or the Snow Leopard installation disc? Insert the startup disk by holding down the c"" key. You may need to push the disc for the CD/DVD drive so that it can swallow the disk when you start if you can't get the Mac to accept the drive in its current state.
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Please try to raise the level of cache and check if that helps.
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Please, try the following steps:
(1) uninstall Adobe CC (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)
(2) restart the machine.
(3) install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop
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On a Mac
reset your preferences-
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
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< published by host >
It's real comments to your message:
You talk to other users here, not to Apple directly.
Click below and select the product (s) on which you have any concerns or suggestions:
http://www.Apple.com/feedback/
Then select your product
When you contact Apple to give them feedback, note the statement at the top of this page:
'Use the form below to send us your comments. We read all comments
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Here is my EtreCheck
EtreCheck version: 2.7.5 (235)
Report generated 2016-01-19 16:33:51
Download EtreCheck from http://etrecheck.com
Time 01:38
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Click on the link [check files] help with unknown files.
Problem: Computer is too slow
Description:
Slow start, the finder is slow to start after that opening session and application loading of the shifts in time and beach balls.
MacBook Pro (retina, 15 inches, beginning 2013)
[Data sheet] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro10, 1
1 2.4 GHz Intel Core i7 CPU: 4 strands
8 GB RAM not extensible
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en0: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 579 - SN = D863493Q0HCDNMHBD
Graphics Intel HD 4000
Color LCD 2880 x 1800
NVIDIA GeForce GT 650M - VRAM: 1024 MB
OS X El Capitan 10.11.3 (15 d 21) - since startup time: less than an hour
SD256E SSD APPLE disk0: (251 GB) (Solid State - TRIM: Yes)
EFI (disk0s1)
: 210 MB Mac OS X (disk0s2) /: 170,14 (Go 37.20 free) - 67 errors
Drive failure!
HD (disk0s3)
[recovery] recovery: 650 MB BOOTCAMP (disk0s4) / Volumes/BOOTCAMP: 80,00 (GB 27,43 free)
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. Apple keyboard / Trackpad
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Razer Razer DeathAdder Chroma
Apple Inc. Thunderbolt_bus.
/ etc/hosts - Count: 74
Mac App Store and identified developers
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com [no charge]. Cycling74.driver.Soundflower (1.6.6 - 10.6 SDK) [Support]
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com.Numark.ns7.USB [no charge] (2.1.18 - 10.7 SDK) [Support]
com.Numark.v7.USB [no charge] (2.1.18 - 10.7 SDK) [Support]
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/System/Library/Extensions/NumarkNS7Audio.kext/contents/plugins
com.Numark.ns7.usb_TIGER [no charge] (2.1.18 - 10.4 SDK) [Support]
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[loading] com.adobe.AAM.Updater - 1.0.plist [Support]
[operation] com.citrix.AuthManager_Mac.plist [Support]
[operation] com.citrix.ReceiverHelper.plist [Support]
[operation] com.citrix.ServiceRecords.plist [Support]
[loading] com.google.keystone.agent.plist [Support]
[loading] com.oracle.java.Java - Updater.plist [Support]
[loading] com.splashtop.streamer - for - root.plist [Support]
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[loading] com.teamviewer.teamviewer.plist [Support]
[loading] com.teamviewer.teamviewer_desktop.plist [Support]
[loading] org.macosforge.xquartz.startx.plist [Support]
[loading] com.adobe.SwitchBoard.plist [Support]
[loading] com.adobe.fpsaud.plist [Support]
[loading] com.ea.origin.ESHelper.plist [Support]
[loading] com.google.keystone.daemon.plist [Support]
[loading] com.malwarebytes.MBAMHelperTool.plist [Support]
[loading] com.microsoft.autoupdate.helpertool.plist [Support]
[loading] com.microsoft.office.licensing.helper.plist [Support]
[loading] com.microsoft.office.licensingV2.helper.plist [Support]
[loading] com.oracle.java.Helper - Tool.plist [Support]
[loading] com.oracle.java.JavaUpdateHelper.plist [Support]
[out] com.splashtop.streamer - daemon.plist [Support]
[loading] com.teamviewer.teamviewer_service.plist [Support]
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[loading] org.macosforge.xquartz.privileged_startx.plist [Support]
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
NIHardwareAgent Application (/ Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
[ongoing] com.Apple.XPC.launchd.oneshot.0x10000004.EtreCheck
com.fiplab.MemoryCleanHelper [loading]
[ongoing] com.fiplab.memoryclean.54752
com.native-[ongoing] instruments.NIHardwareService.14112
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o1dbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]
Unity Web Player: Version: UnityPlayer version 4.5.2f1 - 10.6 SDK [Support]
Default browser: Version: 601 - SDK 10.11
AdobeAAMDetect: Version: 1.0.0.0 - 10.6 [Support] SDK AdobeAAMDetect
FlashPlayer - 10.6: Version: 20.0.0.267 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 20.0.0.267 - SDK 10.6 obsolete! Update
CitrixICAClientPlugIn: Version: 11.9.0 - SDK 10.9 [Support]
SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 [Support]
googletalkbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]
JavaAppletPlugin: Version: 31 to check the version of Java 8 update
AdBlock
BetterTTV
NumarkNS6AudioHAL: Version: Unknown - SDK 10.7 [Support]
NumarkV7AudioHAL: Version: Unknown - SDK 10.7 [Support]
XONE_DX: Version: unknown [Support]
NumarkNS7AudioHAL: Version: Unknown - SDK 10.7 [Support]
Flash Player [Support]
Growl [Support]
Java [Support]
XBox 360 controllers [Support]
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Mac OS X: disk size: 170,14 GB disc used: 132,94 GB
Destinations:
Tony DHM [Local]
Total size: 999,86 GB
Total number of backups: 19
An older backup: 07/03/14, 12:25
Last backup: 12/01/16 15:41
Size of backup drive: Excellent
Backup size GB 999,86 > (disk size 170,14 GB X 3)
6% WindowServer
kernel_task 2%
2% fontd
Pier 1%
0% cloudpaird
Top of page process of memory: ⓘ
Kernel_task 695 MB
Com.apple.WebKit.WebContent (2) 319 MB
Safari of 197 MB
Ocspd 172 MB
Mdworker (11) 164 MB
3.69 GB of free RAM
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Used Swap 0 B
19 January 2016, 16:19:10 self-test - spent
Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-234624_[redacted].c 18 January 2016, 23:46:24
/ System/Library/CoreServices/sharedfilelistd
Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-234523_[redacted].c 18 January 2016, 23:45:23
Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-234422_[redacted].c 18 January 2016, 23:44:22
Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-234323_[redacted].c 18 January 2016, 23:43:23
January 18, 2016, eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-234214_[redacted].c 23:42:14
Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-234117_[redacted].c 18 January 2016, 23:41:17
Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-234020_[redacted].c 18 January 2016, 23:40:20
Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233925_[redacted].c 18 January 2016, 23:39:25
Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233830_[redacted].c 18 January 2016, 23:38:30
Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233737_[redacted].c 18 January 2016, 23:37:37
Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233635_[redacted].c 18 January 2016, 23:36:35
Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233543_[redacted].c 18 January 2016, 23:35:43
Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233453_[redacted].c 18 January 2016, 23:34:53
Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233403_[redacted].c 18 January 2016, 23:34:03
Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233315_[redacted].c 18 January 2016, 23:33:15
Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233227_[redacted].c 18 January 2016, 23:32:27
Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233142_[redacted].c 18 January 2016, 23:31:42
January 18, 2016, eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233048_[redacted].c 23:30:48
January 18, 2016, eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-233004_[redacted].c 23:30:04
Eruption of ~/Library/Logs/DiagnosticReports/sharedfilelistd_2016-01-18-232920_[redacted].c 18 January 2016, 23:29:20
January 17, 2016, 22:57:05 /Library/Logs/DiagnosticReports/Messages_2016-01-17-225705_[redacted].hang
/Applications/messages.app/Contents/MacOS/messages
When you see a beachball cursor or the slowness is particularly bad, note the exact time: hour, minute, second.
These must be run as administrator. If you have only one user account, you are the administrator.
Run the Console application in one of the following ways:
☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).
☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be all Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ all Messages
in the list of logs on the left. If you don't see this list, select
List of newspapers seen ▹ display
in the menu at the top of the screen bar.
Each message in the journal begins with the date and time when it was entered. Highlight date back to the time you noted above.
Select the messages entered since then until the end of the episode, or until they begin to repeat, whichever comes first.
Copy messages to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.
The journal contains a large amount of information, almost all this is useless to solve any particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.
Please don't dump blindly thousands of lines in the journal in this discussion.
Please do not post screenshots of log messages - text poster.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.
If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.
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Recently, I upgraded my OS to Windows 10 and follow the procedure to create a system backup and recover and restore the Flash Drive. When I try to start my HP Pavilion p7-1451 from a USB I just get the HP Logo. Do I need to change the settings on the HP?
Use the esc key when you see the HP logo, it should give you a list of startup, and then press F9 to get a list of boot devices, then choose your USB key from this list and press ENTER.
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