My CC desktop application does not open. All I get is the spinning wheel of death. Went to lunch, still running.

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• My CC desktop application does not open and shows a spinning wheel of progress without end. It also doesn't show Menu: home, applications, files, fonts, community.

  My CC desktop application does not open and shows a spinning wheel of progress without end. It also doesn't show Menu: home, applications, files, fonts, community.

  I use Windows 7. I tried several times the instructions here: App does not open. Wheel of progress turn continuously

  I am able to ping adobe.com and three other Adobe servers I found on a site help, but can't find them now.

  I can't do a ping activate.adobe.com

  Hi Michael,

  You can see the threads below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  Kind regards

  Sheena

• CC desktop application does not open. Laps of progress constantly - already tried recommended all the troubleshooting steps

  I just downloaded an adobe adds on and was hoping to use it but does not have my creative cloud. I have never had to open a session before, and this is my first time trying to connect. The window is stuck on the spinning wheel once I connect.

  I tried everything on this page https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesn ' t - open.html without success.

  I use a Macbook pro v 10.10.5

  Since you have already tried these options, I suggest to contact our support staff directly, please consult the following link: Please contact Adobe customer service.

  For more information, please visit: FAQ: how to contact Adobe for support?

• CC desktop application does not open

  My desktop CC app cannot me download/set to update all apps, and he says: 'download error. Press Retry to try again, or contact customer support. "Then press Retry, and I only get the spinning wheel. I tried all the solutions of question: 403 error at the launch of the creative Office Cloud app and question: The Creative Cloud desktop dose not open or shows a spinning wheel of progress but none of them were solved.

  Before someone asked me to open my account on my Mac and download them here - that worked - but I shouldn't do this whenever I want to download/upgrade to update my applications.

  All the ideas!

  Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application

• My desktop application does not open

  My desktop application opens no more; The application begins to open, but there's just a blank white screen. I tried to uninstall and reinstall twice, but it still does not work

  WHITE cloud screen http://forums.adobe.com/message/5484303 can help

  - and step by step http://forums.adobe.com/thread/1440508?tstart=0

  - and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  or

  A chat session where an agent can remotely look inside your computer can help

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Any new application does not open, circle of mouse cursor keeps spinning

  Number description: -.
  some time user can't open\run\ right click on any application except running applications also does not work
  the user can open multiple files by running the app, but not able to open a new application (such as the command line, the the Task Manager, MS Word)
  User facing this problem up to 8 - 12 times per day

  Error: -.
  do not get an error after you have started the question, one circle cursor mouse keeps spinning on screen

  Action taken: -.
  Reinstalled MS Antivirus, access connection,
  I tried sfc/scannow, chkdsk, virus scan
  No event log, antivirus connects generating
  Change virtual memory,
  also tried to re-imaging with Windows 7 Professional SP1 system

  System configuration: -.
  Lenovo X 230 type 2330,
  8 GB RAM, 300 GB HARD DRIVE
  BIOS date: April 22, 2014
  Windows 7 Professional with two drives
  MS Office 2010 Std
  Lenovo Fingerprint Software for authentication

  Installed applications as below

  Name                                                              Version
  Windows Media Player Firefox Plugin 1.0.0.8
  Lenovo Patch utility 64-bit 1.4.0.4
  Patch utility Lenovo 1.4.0.4
  For Office system Compatibility Pack 2007 12.0.6514.5001
  Microsoft Office PowerPoint Viewer 2007 (English) 12.0.4518.1014
  Microsoft Office OneNote MUI (English) 2010 14.0.4763.1000
  Microsoft Office Standard 2010 14.0.4763.1000
  Office Microsoft metadata Shared install MUI (English) 2010 14.0.4763.1000
  Microsoft Office Excel MUI (English) 2010 14.0.4763.1000
  Microsoft Office Shared MUI of metadata to install 64-bit (English) 2010 14.0.4763.1000
  Microsoft Office PowerPoint MUI (English) 2010 14.0.4763.1000
  Microsoft Office Publisher MUI (English) 2010 14.0.4763.1000
  Microsoft Office Outlook MUI (English) 2010 14.0.4763.1000
  Microsoft Office Office 64-bit components 2010 14.0.4763.1000
  Microsoft Office Shared MUI 64-bit (English) 2010 14.0.4763.1000
  Microsoft Office Word MUI (English) 2010 14.0.4763.1000
  Microsoft Office Proofing (English) 2010 14.0.4763.1000
  Microsoft Office Shared MUI (English) 2010 14.0.4763.1000
  Microsoft Office Proof (English) 2010 14.0.4763.1000
  Microsoft Office Proof (Spanish) 2010 14.0.4763.1000
  Microsoft Office Proof (French) 2010 14.0.4763.1000
  ThinkVantage Active Protection System 1.78.0.09
  Encryption of Symantec Desktop 10.3.0.9307
  Adobe Reader XI (11.0.08) 11.0.08
  Intel (r) PRO/Wireless Driver 16.01.3000.0512
  IBM NOTES 9                                                               9.0.1
  Microsoft Office Excel Viewer 2003 11.0.6412.0
  ThinkVantage Fingerprint Software 5.9.9.7282
  Before Agent 5.50.519
  Symantec Endpoint Protection 12.1.4013.4013
  Microsoft .NET Framework 4 Client Profile 4.0.30319
  Intel® PROSet/Wireless WiFi software 16.01.3000.0254
  MANDIANT Intelligent Agent 2.2.1504 response
  ThinkPad Bluetooth with Enhanced Data rate Software 6.5.1.2700

  Hello Patricia,

  Please keep us updated on the status of the issue.

  I appreciate your time and patience.

  I suggest you start Disk Defragmenter and check the issue.

  Disk Defragmenter rearranges data fragmented for your drives and readers can work more efficiently.

  Refer to this article:
  Ways to improve your computer's performance
  http://Windows.Microsoft.com/en-us/Windows/improve-performance-defragmenting-hard-disk#1TC=Windows-7

  I hope this helps.

  Thank you

• Adobe creative cloud desktop application does not open

  When I click the icon, nothing happens. Nothing appears. Even in Windows Task Manager

  I tried everything, follow the instructions, download the CC cleaner and clean, delete and re - install, change the Firewall setting, use different browser...

  But none of these solve my problem

  I use 64 bit win7 home premium...

  Well, I would advise you to Contact Customer Services where the agent can remote into your machine and ix the question.

• Creative desktop cloud application does not open automatically

  The creative cloud desktop application does not open automatically. I used the program uninstall and reinstalled nothing doesn't. Thoughts?

  Try the steps in the link below first:

  https://forums.Adobe.com/thread/1868839

  Always the same?

  Enable the root account and check:

• My creative cloud on my iMac application does not open

  My creative cloud on my iMac application does not open. When I click on it I get only blank. What should do?

  Hello

  I think you are referring to the white empty window of CC desktop application.

  Please refer to the threads below where this issue has been addressed:

  Creative cloud is empty window why?

  Cloud Desktop App is empty?

  New application Cloud Creative unusable: it is empty!

  Re: Empty opening creative cloud app

  Kind regards

  Sheena

• The app is automatically updated on my ipad. Now, the application does not open. Help, please.

  The application updates automatically on my ipad. Now, the application does not open. Is it possible to fix it?

  The backup worked!

  I'm all set.

  Thank you very much!

• On my old iPod Touch (4th generation), the music application does not open

  On my old iPod Touch (4th generation), the music application does not open. Everything will work as before. I suspect it has something to do with the position that the app was (in podcast lists) before the last sync. How can I get the app to open again?

  If you have not already, restart the iPod touch

  Restart your iPhone, iPad or iPod touch - Apple Support

• Photoshop does not open all the files on my Imac it will open work and recent files very well but will not save. I have the latest version. What is "cleanmymac3" that prevents the loading of files?

  Photoshop does not open all the files on my Imac it will open work and recent files very well but will not save. I have the latest version. What is "cleanmymac3" that prevents the loading of files?

  I must add that when I try and open a file, it freezes and I have to force photoshop completely.

  Try resetting your Photoshop preferences.

• My creative cloud desktop application does not start. What should I do?

  When I'm away from the app, the app keep buffering and when I restart the application, a message appears telling me to download one version of another but it keep doing the same thing even if I download a new version. So, what can I do?

  

  Please refer to:

  FAQ: What should I do if I get a blank white screen, spinning wheel, or my CC application does not open?

  If you still need assistance, please contact our staff of support directly by following this link: contact Adobe customer service.

  For more information, please visit: FAQ: how to contact Adobe for support?

• Application does not open

  I have been using muse of Adobe for more than a year. I made an update of adobe which were displayed at the launch of the program, and now the application does not open.  Nothing happens when I try to open the app, and I'm unable to update my sites. Can you help me?

  I think that you need to uninstall the version you have on your PC or MAC and install the new version of Adobe Muse. Philippe

• I get this error every time I open LR, "Lightroom encountered and error during playback of sound preview cache and need to stop smoking" and the application does not open. He said LR would try and correct this error the next time I opened it, but the erro

  I get this error every time I open LR, "Lightroom encountered and error during playback of sound preview cache and need to stop smoking" and the application does not open. He said LR would try and correct this error the next time I opened it, but the error remains. I tried uninstalled and installed the application and the error remains. I use Windows 8.

  Manually delete the cache of the preview of your user folder.

  Mylenium