Unable to connect my phone to PC companion

Hey guys, I have a problem and I need your help. I have a Z2 and the last software update was yesterday and I want to update my phone but pc companion cannot recognize my phone and I tried all the instructions he gave me, but still nothing! Any help will be great.

Hello

Since it seems that you are using Windows XP, I suggest you consult the following thread for some tips that you can try:
https://talk.sonymobile.com/T5/FAQ/USB-connection-problems/m-p/348074

Tags: Sony Phones

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