Unable to connect on my Xbox one

I get this message whenever I'm trying to connect my Xbox one. "There was a problem. We could not connect. Try again in a few minutes, or check your account by logging in to account.live.com. "Log: 0x87DD000F. Does anyone know how to fix this? Also could not find the right category sorry for misleading subject.

Hello

According to the description, I understand that you can not connect to your Xbox account.

I suggest you refer to the Microsoft Help Article below contact Xbox support and check.

For help to connect to Xbox Live, see connect to Xbox Live on a Xbox or Xbox Live on Xbox 360 connection.

For you reference.

http://answers.Microsoft.com/en-us/feedback/forum/fdbk_commsite-feedback_other/resources-for-Xbox-support/cc0713d0-ac7f-4607-9817-62014a08b9e0

Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

Tags: Windows

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