Unable to connect to Internet Explorer or Chrome, Google, I suspect sabotage

Last week, I contacted Linksys for advice on my router.  I wanted to know if I should replace it because it's quite old and my new computer was really very slow.  He was very violent and spent about two hours to get cables changing cables and the settings in my computer.  After about two hours of this nonsense, he told me that I had no access to internet, which indeed I did when I called him.  My provider is Verizon DSL.  Now, after all of his actions, my problem is more serious, I can't connect to Google, Internet Explorer, or any other site that requires internet access.  It appears sometimes, sometimes not.  Our conversation became quite heated at one point and he hung up.  I wonder if he sabotaged my computer out of spite.  I know it sounds paranoid, but I'm an older woman who have not grown up the acquisition of computer skills.  I took lessons and do my best to follow.  It was so insulting to me, I wonder if he did something to deliberately to ruin me more out of spite.  Of course I had reported him Linksys and they told me they had no record of my call.  I am a pensioner and R.N and I met some psychopaths in my time.  Could you tell me as to how I could check that everything is as it should be on my brand new computer.  I have the icon wireless turned on on my computer.   Thanks for any help you can give me.

Click Start > in the line run, enter 'Command', right-click on the link than apperas in the search box and click "Run as Administrator", at the entrance to command line "netsh int ip reset" and press on enter, after that the machine works through its process, then restart it.

Microsoft had a bad wifi update recently decommissioned wifi on laptops a lot, a lot, and you need to reset your netsh ip stack to restore your connectivity.

Tags: Windows

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