Unable to connect to old e-mail account, even if you try to reset the password

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  2. If you have the DVD drive or Vista repair.
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  frustrating

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• I can't connect to my e-mail account, it asks me to enter the characters and there is no shown character, what do I do?

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  I try to connect to my e-mail account.  I get my user id and then my passwor.  I am finally headed to enter characters, but there is no specified characters, just points going in a circle, no character never shows.

  Assuming that your "mail"account is with Hotmail there is a better forum to ask for help on this subject.   In addition, 'characters' are called bosses CAPTCHA, so another way to get specific help would be to do a search on the web...

  http://windowslivehelp.com/thread.aspx?ThreadId=4e077f70-5a7b-45C5-b38c-ce0b1d8ade64

  (BING search engine for)
  CAPTCHA site: windowslivehelp.com
  )

  HTH

  Robert Aldwinckle
  ---

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