Unable to connect to the download page

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• At the opening of some Web pages I get a msg 'unable to connect to the server', but it works very well in startup

  The last few days during the use of the internet, some Web pages will not be not open. I get a msg of error saying 'unable to connect to the server', but it works very well with other sites such as Facebook and YouTube.  This happens when I use Safari, Firefox and Chrome.  Yet if I'm in Safe Boot mode it works fine.  I exaggerate the App installed VPN and when I am in normal mode and connect to the VPN exaggeration, all Web pages work correctly. I searched the net for days trying to find a solution but nothing I tried worked.  I'm not very computer savvy either so don't know much of what I do with this technical stuff.  I emptied the caches, but that did not work.  Following the advice of an answer to another question on this forum that was similar to mine, I went into the Terminal and performed a diagnostic test.  I don't understand all the information in this essay so hope someone here can decipher. The report is quite long, but this is the beginning of the pasted below.  Help, please!

  The system version: OS X 10.11.1 (B 15, 42)

  Kernel version: Darwin 15.0.0

  Boot Mode: Normal

  Model: MacBookPro11, 1

  FileVault: on

  The System Diagnostics

  2016-04-13 desmoides crash

  2016-04-13 desmoides crash

  2016-04-13 desmoides crash

  2016-04-13 desmoides crash

  2016-04-13 desmoides crash

  2016-04-13 desmoides crash

  2016-04-13 desmoides crash

  2016-04-13 desmoides crash

  2016-04-13 desmoides crash

  2016-04-13 desmoides crash

  Diagnosis of the user

  2016-04-12 AssetCacheLocatorService crash

  Accident of GarageBand 2016-04-12

  Kernel messages

  Apr 12 15:34:15 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

  Apr 12 15:34:15 init: error getting of PHY_MODE; using MODE_UNKNOWN

  Apr 12 15:34:18 NTFS-fs warning (device/dev/disk0s4, pid 165): ntfs_system_inodes_get(): Windows is put into hibernation. Will not be able to get back on read-write. Run the chkdsk command.

  Apr 12 15:35:41 deal with iCoreService [94] taken causing excessive Awakenings. Awakenings (per second) rate: 520; Maximum rate (per second) Awakenings: 150; Observation period: 300 seconds; Life of the Awakenings of task number: 45019

  Apr 12 16:45:59, launchd process [1]-l' system of limitation of disabling i/o level

  Apr 12 16:45:59, launchd process [1] disable the CPU - the system-wide limit

  Apr 12 16:46:31 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

  Apr 12 16:46:31 init: error getting of PHY_MODE; using MODE_UNKNOWN

  Apr 12 16:46:33 NTFS-fs warning (device/dev/disk0s4, pid 155): ntfs_system_inodes_get(): Windows is put into hibernation. Will not be able to get back on read-write. Run the chkdsk command.

  Apr 12 16:47:52 iCoreService process [94] taken causing excessive Awakenings. Awakenings (per second) rate: 557; Maximum rate (per second) Awakenings: 150; Observation period: 300 seconds; Life of the Awakenings of task number: 45052

  12 apr 17:20:51 0xe00002db questioned the file opening error

  -the last message repeated 1 time.

  Apr 12 19:39:26 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

  Apr 12 19:39:26 init: error getting of PHY_MODE; using MODE_UNKNOWN

  Apr 12 19:39:28 NTFS-fs warning (device/dev/disk0s4, pid 158): ntfs_system_inodes_get(): Windows is put into hibernation. Will not be able to get back on read-write. Run the chkdsk command.

  Apr 12 19:40:49 deal with iCoreService [94] taken causing excessive Awakenings. Awakenings (per second) rate: 545; Maximum rate (per second) Awakenings: 150; Observation period: 300 seconds; Life of the Awakenings of task number: 45066

  Apr 12 20:46:58 launchd process [1]-l' system of limitation of disabling i/o level

  Apr 12 20:46:58 launchd process [1] disable the CPU - the system-wide limit

  Apr 12 20:47:21 AssertMacros: tmpData (value: 0x0), leader: /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleCredentialManager/AppleCre dentialManager-82.10.1/AppleCredentialManager/AppleCredentialManager.cpp, line: 765

  Apr 12 20:47:21 init: error getting of PHY_MODE; using MODE_UNKNOWN

  Apr 12 20:47:23 NTFS-fs warning (device/dev/disk0s4, pid 157): ntfs_system_inodes_get(): Windows is put into hibernation. Will not be able to get back on read-write. Run the chkdsk command.

  Apr 12 20:48:44 deal with iCoreService [94] taken causing excessive Awakenings. Awakenings (per second) rate: 545; Maximum rate (per second) Awakenings: 150; Observation period: 300 seconds; Life of the Awakenings of task number: 45476

  Apr 12 21:54:58 opening error 0xe00002db questioned the file

  -the last message repeated 3 times.

  Apr 13 01:42:49 deal with com.apple.WebKit [12265] wire 546051 caught fire CPU! He used more than 50% of the CPU (actual recent use: 93%) more than 180 seconds. Screw using the processor to life 90,030145 seconds, (89.468979, System 0.561166 user) information book: balance: 90000757669 credit: debit 90000757669: limit 0: 90000000000 period (50%): 180000000000 time since last filling (ns): 96164617988

  Hi AussieEgypt,

  Thank you for using communities Support from Apple.

  If a problem does not occur when it is started in safe mode, then you have already determined that the problem was isolated to a few 3rd party software running on your Mac.  Take a look at the information below to start with the removal of some elements of start-up and connection and see if the problem persists:

  Test your login items

  1. Choose the Apple menu > System Preferences, and then click users and groups.

  2. Click on your account under the current user name, and then click connection points.

     Make a list of the login items, you will need to remember later.

  3. Select all the elements of connection, and then click the button Delete .

  4. Choose the Apple menu > restart.

  5. If this solves the problem, reopen the preferences users and groups, add the elements of connection one at a time and restart your Mac after the addition of each of them.

     If the problem persists, follow the steps above to remove only the last element of connection that you added.

  OS X El Capitan: If you think you have incompatible connection points

  See you soon.

• Unable to connect to the Administration of Linksys to my WRT54G v.6 page

  Hello

  Recently, I moved into a new House and brought my old router with me.  I set up this router to my former place long ago, but when I hooked it up here, I am unable to connect to the Admin of Linksys page (http://192.168.1.1 for example).  I think that I changed the router what IP to 192.168.1.101... it was a long time ago so I don't remember exactly.  I tried find what it was by typing "ipconfig" in the command prompt and using the address "Default gateway" IP address as the address of router, but that has not worked.

  I tried to reset the router to factory default settings by pressing the button of reset for 30 seconds, then connect to http://192.168.1.1 but it does not help.  When I release the reset button, just power light continues to blink rapidly until I unplug the router.

  I can access the internet without any problem, but I noticed that I connect my router differently than the instructions provided here.  I connect an ethernet cable from my modem to 1 of the 4 ports on the router (just like my laptop) rather than the port of 'internet' on the back.  Don't know if that is related or not, or even what is the cause.

  I use Windows Vista on my laptop if it makes a difference.

  Thanks in advance for your help,

  Ryan

  The modem must be connected to the internet port of the router and the conputer on one of the 4 ports on the router... Now, check if you are able to ping the default gateway of the router. If you get 4 answers then, make broser on the computer settings... Open an IE, click Tools > Internet Options, then click on delete and delete all the files, cookies, history, forms... GoTo 'Connections', make sure that never Dial a connection is selected, click on network settings and make sure that all the options are unchecked... Once you are finished, click OK... Close IE and reopen...

  Now, try to open the linksys configuration page by typing 192.168.1.1 in the address bar. You can also try another computer.

• KICKED OFF & REVIEW DOWNLOAD error "Unable to connect to the default gateway"

  Why am constantly kicked offline with message saying unable to connect to the default gateway? Must constantly to troubleshoot every 30 minutes and restart the router, and also more recent update more critical MSFT will not download? k

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-networking/wifi-keep-disconnect-troubleshoot-default-gateway/369ae5a0-2C25-46EE-B64F-437907d5ade6

  http://Windows.Microsoft.com/en-AU/Windows/configuring-multiple-network-gateways#1TC=Windows-7

  Two threads above can help with the router.

• Windows Media Center - not the initial download put in place data for guide "unable to connect to the remote server.

  Hello

  Looking for help on this one...

  I have a new install of windows 7 pro running, and I was not able to get the guide to download Windows Media Center.   I am up-to-date with all the updates and SP1 version running.   My video card drivers are also updated.

  I use HDHOMERUN PRIME equipment with cablecard and who receives a TV signal very well and I am able to view it in WMC.    I use Verizon FIOS and my zip code is 07452.    Before this computer, I ran the cablecard even with a ceton infinitv and had no problem Guide at all.

  It's just that I can't download the guide data.  Its just totally blank.   I receive the channels and view them, but there is NO data.      Whenever I run the TV setup the same question comes up.  Cannot download the initial configuration data due to the error of previous download.   As far as I know, there is NO error message when Windows installed... actually... I reinstalled windows completely and this has not solved the problem.    I tried to manually download the guide which did not help.   It... nothing happened when I turned 'on' and 'off' WMC in Control Panel to reinstall.  I even tried explore the ehome folder and remove the file db... but nothing is helping.

  I can't find a file mcupdate.exe light on my system - don't know if this is relevant.   When I looked in the event viewer here are some of the error messages that I see.

  Impossible to extract the EpgLineups (error: unable to connect to the remote server)
  Impossible to extract the MCEClientUX (error: unable to connect to the remote server)

  I'm starting to think it's a matter of windows.   Anyone have any ideas?

  Mark

  E-mail address is removed from the privacy *.

  On Tuesday, September 23, 2014 00:32:35 + 0000, Mark_Sap_70 wrote:
   
  > I'm starting to think it's a matter of windows.   Anyone have any ideas?
   
  See this thread
  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-pictures/is-the-Media-Center-Guide-download-service-down/f0a5ae10-00ea-4635-9177-12074fa7ee81?msgId=87f3f3b5-A485-4c41-8f35-43a4e2a75d7c
   
   
   
  __________________________________________________________________________________________________
  Barb
  MVP Windows Entertainment and connected home
  My Blog - http://digitalmediaphile.com/
   
  Please mark as answer if that answers your question
   
   
   

• Unable to connect to the Wifi OPEN network that requires a confirmation of the terms in a login page

  I tried to connect to open Wifi network that requires the confirmation of the terms in the login page using my Windows 8 tablet EI.  The login page appear not as I therefore had no way to verify the confirmation as a result of the inability to use the wifi network.  Is it possible to force the connection to the login page?  Thank you!

  Hello

  Thanks for posting your request here in the Microsoft Community.

  This issue could be caused due to any third-party security software or a firewall. I would like to this firewall security software is installed on your computer?

  Temporarily disable Windows Firewall and check if the problem persists. If you use a third party firewall then try disabling that as well. This is to check if the problem is caused due to any firewall related issue or not.

  See the following article from Microsoft Help to disable the Windows Firewall.

  http://Windows.Microsoft.com/en-us/Windows-8/Windows-Firewall-from-start-to-finish

  Note: refer to the "Turn Windows Firewall on or off" section in the following article from Microsoft Help to disable the Windows Firewall. The steps apply as well to Windows 10 Technical Preview.

  Warning: deactivate temporarily the Antivirus\Firewall, then check the issue. Sometimes they may be in conflict. Please make sure that you enable the antivirus software\firewall after the test to keep your computer protected.

  If this problem is specific to a Web page, then you will need to contact the ISP as Karthik Vengaloor mentioned in his answer.

  Please reply with the status of the issue so that we can better help you.

• Unable to connect to the App Store and auto delete app

  Hi, I never update my ipad because I never, and I do not have the space for it anyway. Now and then I get the message saying ipad needs space for the update, press ok to allow deletion, or something in that sense. Theres two options cancel or ok. Today I accidentally pressed ok. He deleted my largest app and now I am having problems with the App Store. I can open it and see the recommended page. I think I can upload them as well, but when I use the search bar, it says unable to connect to the App Store. I don't know what to do and how to cancel.

  First of all, make sure that you don't have enough free space before trying to re-download the application. Once you know that you have enough space, try these two ways to get to the app.

  Click on the tab purchased on the App Store and see if the application appears in a search here or just trying to slide through until you see the app and then download it from there.

  If this does not work, do a Google search for the app. It should appear in the search. Tap on the app in the Google search and who should open the description window app on the App Store with the download next to the app icon.

• HP Envy Notebook dv6: unable to connect to the proxy server

  I saw an error message "Unable to connect to the proxy server" when I try to connect to the internet via WIFI, even if the label shows who is connected to my home router.

  HR63 wrote:
  

  Thanks for the tip, there is so much information, the laptop with this problem belongs to my daughter and because she doesn't have an internet connection (can not download anything), there is another way to fix it?

  I don't know because the online is where most of the instructions are locate in. I copy and paste the links here, but unless you can print them out or print the online pages it becomes hard, but here are the parts of the txt of it. +

  http://malwaretips.com/blogs/unable-to-connect-to-the-proxy-server-removal/

  How to remove "Unable to connect to the proxy server" (Virus Removal Guide)

  This page is a comprehensive guide, which will remove "Unable to connect to the proxy server" virus from your computer and any other adware program that may have been installed during the installation process.
  Please complete all of the steps in the correct order. If you have any questions or doubts in any point, STOP and ask for our assistance.
  STEP 1: restore the default proxy to your machine settings
  STEP 2: remove failed to connect to the ad software proxy server from Internet Explorer, Firefox and Google Chrome with AdwCleaner
  STEP 3: delete impossible to connect to the proxy server with Junkware Removal Tool browser hijacker
  STEP 4: delete impossible to connect to the virus pop up server proxy with Malwarebytes Anti-Malware free
  STEP 5: check a second time for the "unable to connect to the proxy server" malware with HitmanPro
  (Optional) STEP 6: delete impossible to connect to the proxy server of Internet Explorer, Firefox and Google Chrome ads

  http://www.geckoandfly.com/9275/Internet-connection-error-unable-to-connect-to-the-proxy-server/

  It is with IE

  Step 1 - launch Internet Explorer

  Step 2 - Click the icon "but" it looks like a gear wheel...

  Step 3 - select 'Internet Options '.

  Step 4 - Select the 'connection '.

  Step 5 - Click Lan settings

  Step 6 - uncheck "use a proxy server for your LAN (these settings may not apply to dial-up or VPN connections)."

  Step 7 - click 'Ok' to save the changes

  If you are using a proxy server, check your proxy settings, or check with your network administrator to make sure that the proxy server is running. If you don't believe that you should use a proxy server. Here's a video tutorial:

  Also, if you can since I don't remember which browser your help that gave you this message that I had to go with IE as a default.

• Satellite Pro A10 - WXP re-installed and unable to connect to the internet

  Please help me... I have re-installed Windows XP Home... and now unable to connect to the internet... have also not more of her!
  I went into the Device Manager... in 'other devices' - and it is yellow? mark beside...
  1 / ethernet controller. 2 / multimedia audio controller 3 / PCI modem controller 4 / video...
  They all say "drivers for it are not installed. .... Also, went to "system devices" and find 9 other things that no longer have the drivers installed... said there is also no "audio device" installed!

  My laptop is completely exhausted, or it is better to try to resolve this issue. I'm a fool when it comes to stuff like that... so be gentle with me... what I need to find all the individual drivers and re - install...? BTW... There is no wireless card in the back... (Already checked)...

  Would appreciate any help...
  Thank you

  Hello

  Satellite A10 is a little older model laptop and you can find the drivers in * archives *. go to the [page driver Toshiba | http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp]

  Archive-online Satellite Pro-online Satellite Pro A series-online Satellite Pro A10

  > / ethernet controller. 2 / multimedia audio controller 3 / PCI modem controller 4 / video

  Download and install: 1) Lan Card 4) graph of the card sound 2) 3) Modem driver download also, other drivers if necessary.

• No network adapter driver is available after reinstalling Windows Vista installation disk... Unable to connect to the network

  No network adapter driver is available after reinstalling Windows Vista installation disk... Unable to connect to the network

  Hello

  Know what type of network card you have and download the drivers of its supplier.

  It doesn't matter what it is always a good idea before re-install/upgrade to log on to the computer support page, download independent drivers from there and put them on a flash drive.

  Jack-MVP Windows Networking. WWW.EZLAN.NET

• Unable to connect to the selected mobile data Simulator service

  First of all, let me say that I am a newbie with BlackBerry and simulators.

  I just downloaded 9630_Verizon and 9630_Sprint simulators as well as the MDS Simulator package. I start the MDS Simulator and the DOS window opens and seems to work very well. I start be 9630 simulators and while it seems to work, when I click on the button of the browser and try to go to any web page, I get:

  Unable to connect to the selected Mobile Data Service, please try again later.

  The version of the 9630 Simulator is 2.12.0.47

  The MDS Simulator version is ' SCM 4.1.4.19 19 2007/07/10»

  I can connect to the MDS Simulator using my browser of desktop connection to localhost: 8080. Statistics show all values of zero, so it seems that the 9630 is not yet connect to the Simulator. Is there a configuration file somewhere that I have to change to make it work?

  After that I posted this, I continued to search the forums of possible solutions. One recommendation, I found was to delete the files ".dmp" and restart the device Simulator. That did the trick, things work now.

• Unable to connect to the server at this time!

  Hey guys,.

  We are experiencing a problem with our multifolio app. We continue to get this message when downloading folios: unable to connect to the server at this time.

  Now, normally we put this to a bad internet connection.

  This is not the case.

  We constantly download problems in this app. At the beginning it is seems to be very well; the blue indicator bar Scrolls merrily along until suddenly it stops and goes back initially, continues still for a bit and then, BOOM! Unable to connect to the server at this time!

  The funny thing is when I go to the Adobe Content Viewer that doesn't happen. Same files in the same place, but with a different application. It may take some time, but it does not stop and finally finished the job. I get the download.

  The name of the application is Reykjavik Shopping and City Guide.

  Any thoughts? This is a serious problem and could impact our business in a bad position.

  Thank you

  Yngvi

  Please contact support for assistance with this enterprise. You can find contact information by logging on http://digitalpublishing.acrobat.com/ and looking at the Middle at the bottom of the page.

  Neil

• Unable to connect to the Update Center

  I just finished my fifth unsuccessful attempt to install jdeveloper 11.1.1.4 on a laptop from scratch. I already had a 11.1.1.3 installation and work of the need to upgrade to 11.1.1.4 to align with the SOA server I have deploy across the network.
  
  I removed 11.1.1.3 and 11.1.1.4 facilities (via windows install/uninstall program, and then manually deleting directories that they were in), and then try to reinstall several times, remove after each unsuccessful attempt).
  
  My problem is when I try to install the extension of SOA. After the initial installation of the software in JDeveloper, I'm going to "Help"-> "check for updates... ».
  Rather than see a list of locations to update I get a popup on top of the Update Center popup, which claims that it is:
  
  Unable to connect to the internet to check updates.
  
  If you are behind a firewall or use a proxy to access web pages, check your settings of proxy below and click OK to try again.
  
  Normally, I use a url of proxy auto to manage my access to the proxy for that so I'm VPN would be in my company or not, Firefox handles my access network correctly. Because it is not an option in the context menu, I found a proxy host and tried to use it while I was VPN in. That has not helped - I tested the proxy of the popup and it failed. I Redid the installation 2 - 3 times while only had in VPN, then abandoned.
  
  So I uninstalled everything, disconnected VPN and did another fresh install. There is also no in the same way (Nothing in the center of update list and I got the same error popup).
  
  It's a mystery all that JDeveloper is really doing. It makes me crazy when the software works not seamlessly like this. I don't see what it is really doing, and the error message is useless or worse. (Why is she even suggesting that I provided a proxy when I'm straight on the internet. Why didn't he just tell me what he's trying to do, and, if I can fix it). I have a fine Internet connection that works for everything else.
  
  I know JDeveloper is still caching configuration information (my two projects appear in the list of applications), and so I guess that's also implementing caching some old login information that it does not show me. But I find no visible which erase and start over.
  
  Anyone know how to get JDeveloper to just try to connect directly to find update centers after that he cooked the old way to do it in a file somewhere hidden?
  
  Thank you

  Hello
  If JDeveloper is installed successfully, then you are good to go. Come to the addition of Extensions for SOA, BPM etc, you can do this either online (directly and update the Oracle site) or offline also. Average offline, first download the corresponding ZIP extension files for your version of 11.4 JDev as a composite model soa, bpm, Publisher etc. Then click on help-> Check For Update-> ignores errors or the pop-up windows and cancel-> them on the screen main down check the box named "install local file". Here browse and select a zip file at a time and move forward.

  http://www.Oracle.com/ocom/groups/public/@OTN/documents/WEBCONTENT/156082.XML#Oracle.SCA.Modeler (Oracle SOA Composite Editor-> 11.4)
  http://www.Oracle.com/ocom/groups/public/@OTN/documents/WEBCONTENT/156082.XML#Oracle.BPM.fusion.Studio (Oracle BPM Studio-> 11.4)

  For SOA/BPM, simply just above 2 extensions.

  Thank you
  Ravi Jegga

• Unable to connect to the website of 'http', steam and App Store

  I use a Macbook Pro 13 inch, mid-2012 with OSX Yosemite 10.10.5. I had a problem with my network which I cannot connect to the 'http' site in Google Chrome or Safari. It shows ' site is not reachable, refused to sign, ERR_CONNECTION_REFUSED '. In addition, I can not connect to Steam and it shows 'code error - 102, unable to connect to the server. "Server may be offline or you cannot be connected to the internet". I can access the App Store, but most of the app doesn't load the image, and it seems weird that I cannot install or update applications from the App Store. It is said "we could complete the purchase. Cannot connect to the server'. Finally, I can connect to the Web site "https" as google.com, facebook.com, youtube.com, and apple.com. I don't know what I was doing before that happens because I'm not all of the firewall settings or IP network since I bought it. I don't even no matter what antivirus installed on my macbook. I do not think that the problem of my wifi because it works fine on my other devices. I try to fix but still have no luck.

  Here what I was trying to fix my problem:

  1. I try to restart the computer, then reconnect to my wifi - nothing fixed

  2. I have try to change the DNS 8.8.8.8 and 8.8.4.4 - still not fixed, worse still, unable to connect all Web sites

  3. I try to delete the Library/Preferences/SystemConfiguration folder and restart the computer - nothing has changed

  4. I try to start safe mode and it works very well and when I reboot to normal, it still happens

  5. I try to remove and re-add the Chrome in the firewall settings to allow incoming connections - nothing fixed

  6. I try to delete all the data navigation and cookies in Chrome and Safari - still not fixed

  7. I try to plug in the ethernet cable, as a first step, it works very well. Then, when I disconnected and reconnected again for the second time, and then he had the same problems.

  What I saw here, I check that iTunes had recently many updates with the same version of iTunes 12.4.1 since June 4, 2016 (1 time), June 5, 2016 (1 time), June 6, 2016 (2 times), June 7, 2016 (7 times), June 8, 2016 (2 times), June 10, 2016 (9 times), June 11, 2016 (1 time) and June 12, 2016 (1 hour). I don't know if this is normal or not because he had to download and installed about 24 times with the same versions! It is possible that iTunes is the cause of this problem? Any help and suggestions that can solve my problem? Thanks in advance!

  Is your date and time is set correctly? 5 minutes from the perfect?

• Unable to connect to the software update server (127.0.0.1)

  I'm under El Capitan 10.14.4

  I'm unable to view or download from the App store apple updates. Everything else in the app store works fine except the updates and the updates, I get 3rd party updates, but nothing from apple. If I click on updates at the top of the app store icon I get the following error

  

  Troubleshooting steps I went through far

  • I restarted my mac a few times
  • I did some research on Google and messages more speak of iworm, fortunately I could find no trace of an infection by the worm, I scanned my machine using Sphos and ClamXav and haven't found anything relating to iWorm. I am also unable to find all the files, he leaves behind him, so I think I'm safe in this regard.
  • I checked the hosts file and there are no entries that should not be there, hosts file is copied below.

  # Database host

  #

  localhost # is used to configure the loopback interface

  # When the system boots.  Do not change this entry.

  ##

  127.0.0.1 localhost

  255.255.255.255 broadcasthost

  : 1 localhost

  • The /var/log/install.log which appear relevant lines are;

  May 26 09:44:02 macbook-pro softwareupdated [435]: SUScan: Scan for pid 435 client (/ System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)

  May 26 09:44:02 macbook-pro softwareupdated [435]: SUScan: out of time scan = 0.2

  May 26 09:44:02 macbook-pro softwareupdated [435]: SUScan: error in scan: error Domain = NSURLErrorDomain Code =-1004 'unable to connect to the software update server (127.0.0.1)." UserInfo = {NSErrorFailingURLKey =http://127.0.0.1/content/catalogs/others/index-10.11-10.10-10.9-mountainlion-lio n-snowleopard - leopard.merged - 1_disabled.sucatalog, SUCatalogFetchOverrideURLString =http://127.0.0.1/content/catalogs/others/index-10.11-10.10-10.9-mountainlion-lio n-snowleopard - leopard.merged - 1_disabled.sucatalog, NSLocalizedRecoverySuggestion = check that your network connection is working normally.} {If there is no problems with your connection, contact your network administrator for assistance., NSLocalizedDescription = can connect to the software update server (127.0.0.1)., SUErrorRelatedCode = SUErrorCodeScanCatalogNotFound, SUErrorUpdateServerName = 127.0.0.1, NSErrorFailingURLStringKey =http://127.0.0.1/content/catalogs/others/index-10.11-10.10-10.9-mountainlion-lio n-snowleopard - leopard.merged - 1_disabled.sucatalog, _kCFStreamErrorDomainKey = 1, _kCFStreamErrorCodeKey = 61}

  May 26 09:44:02 macbook-pro softwareupdated [435]: Scan received the error unable to connect to the software update server (127.0.0.1).

  May 26 09:44:02 macbook-pro softwareupdated [435]: updates marked ramps

  • I can ping swscan.apple.com and she is resolved to 17.164.1.22 which is the same IP that also resolves the mac next to me (which gets the update)
  • I cannot telnet on port 443 to swscan.apple.com and it connects.
  • I have a mac in yosemite next to me who can see the updates so I suspect that doesn't pose any problems with the service itself rather something on why machine.
  • I started in safe mode, and while in safe mode, I get the same error.

  I am at a complete loss what to do next short of wiping and restore from a time machine backup, can anyone help please

  You can try to disable the Sophos websheild and ClamXav if she has one. Even better would be to uninstall both and test.

  FWIW, it is never a good idea to have 2 av programs installed.