HP Envy Notebook dv6: unable to connect to the proxy server

I saw an error message "Unable to connect to the proxy server" when I try to connect to the internet via WIFI, even if the label shows who is connected to my home router.

HR63 wrote:

Thanks for the tip, there is so much information, the laptop with this problem belongs to my daughter and because she doesn't have an internet connection (can not download anything), there is another way to fix it?

I don't know because the online is where most of the instructions are locate in. I copy and paste the links here, but unless you can print them out or print the online pages it becomes hard, but here are the parts of the txt of it. +

http://malwaretips.com/blogs/unable-to-connect-to-the-proxy-server-removal/

How to remove "Unable to connect to the proxy server" (Virus Removal Guide)

This page is a comprehensive guide, which will remove "Unable to connect to the proxy server" virus from your computer and any other adware program that may have been installed during the installation process.
Please complete all of the steps in the correct order. If you have any questions or doubts in any point, STOP and ask for our assistance.
STEP 1: restore the default proxy to your machine settings
STEP 2: remove failed to connect to the ad software proxy server from Internet Explorer, Firefox and Google Chrome with AdwCleaner
STEP 3: delete impossible to connect to the proxy server with Junkware Removal Tool browser hijacker
STEP 4: delete impossible to connect to the virus pop up server proxy with Malwarebytes Anti-Malware free
STEP 5: check a second time for the "unable to connect to the proxy server" malware with HitmanPro
(Optional) STEP 6: delete impossible to connect to the proxy server of Internet Explorer, Firefox and Google Chrome ads

http://www.geckoandfly.com/9275/Internet-connection-error-unable-to-connect-to-the-proxy-server/

It is with IE

Step 1 - launch Internet Explorer

Step 2 - Click the icon "but" it looks like a gear wheel...

Step 3 - select 'Internet Options '.

Step 4 - Select the 'connection '.

Step 5 - Click Lan settings

Step 6 - uncheck "use a proxy server for your LAN (these settings may not apply to dial-up or VPN connections)."

Step 7 - click 'Ok' to save the changes

If you are using a proxy server, check your proxy settings, or check with your network administrator to make sure that the proxy server is running. If you don't believe that you should use a proxy server. Here's a video tutorial:

Also, if you can since I don't remember which browser your help that gave you this message that I had to go with IE as a default.

Tags: Notebooks

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