Unable to connect to the wireless community

Hello

I have a laptop HPG62, which I bought at Best Buy, October 2010. I live in a community small condominium wireless.  Two days ago I lost connectivity. I pointed to one of the guys running our network. He informed me that he had no problem with our modems, antennas, etc. My neighbors had no problem.

I brought the laptop to Best Buy... it connected to their wireless immediately. Since it doesn't seem to be a problem with the card etc... Geek Squad at Best Buy referred me to our wireless network people. Before I did it, I stopped at a coffee shop with wireless just to be sure, I was still able to connect... No problem.

Back, I'm going to our guys (the real techie is on vacation). Guy Standing in him has no idea how to have air in the system to see what can happen. I suspect the community wireless system may have abandoned my MAC address and won't let me for some reason any. Ironically, at this moment I am sitting in my condo, connection very well use an old PC... so it has nothing to do with death in my specific field signal. Any thoughts? Someone knows something like that? Thank you

Karen367 wrote:

Hello

I have a laptop HPG62, which I bought at Best Buy, October 2010. I live in a community small condominium wireless.  Two days ago I lost connectivity. I pointed to one of the guys running our network. He informed me that he had no problem with our modems, antennas, etc. My neighbors had no problem.

I brought the laptop to Best Buy... it connected to their wireless immediately. Since it doesn't seem to be a problem with the card etc... Geek Squad at Best Buy referred me to our wireless network people. Before I did it, I stopped at a coffee shop with wireless just to be sure, I was still able to connect... No problem.

Back, I'm going to our guys (the real techie is on vacation). Guy Standing in him has no idea how to have air in the system to see what can happen. I suspect that community wireless system can have declined my leave address and the custom of MAC in me, for some reason any. Ironically, at this moment I am sitting in my condo, connection very well use an old PC... so it has nothing to do with death in my specific field signal. Any thoughts? Someone knows something like that? Thank you

Your suspicions are right on the money. You might want to raise the problem in the chain if the question really bothers you. Sad to say this, but replacing "techno" should not do the job if he has no idea on how to add your laptop to the network as an authorized client.

Best regards

ERICO

Tags: Notebooks

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