Unable to connect to Windows error app store "could not be installed.

* Original title: problem of Windows 8 Store

I have Windows 8 in my pc. The app store windows works and showing all the tools and applications available. But when I click to install it, it displays a message on the top right of the screen indicating this-"XYZ could not be installed. On checking the details, it shows that "you are not connected to internet" while I'm.

I installed all windows updates, there is no firewall does not block the store and I use a proxy server connection to connect to the internet. Many of my friends using the same proxy server access and use the windows store. Also I can't update Windows 8.1 that the store does not work. Please address the issue.

Hi Shubham,

I would like to inform you that the proxy server is not recommended to access the app Store of Windows because it does not work, disable proxy server try the following methods and then try to connect to the Windows store.

Method 1: Disable the Proxy Server.

1. open Internet Explorer.

2. click on the gear in the top right of the Internet Explorer icon.

3. click on Internet Options.

4. now click on the Connections tab and click LAN settings.

5. clear the use a proxy server for your LAN box.

6. now try to connect to the Windows store and see if it works.

Method 2: If the steps above has not resolved the problem, I suggest you to refer to the article below and perform troubleshooting.

Why can't find or install the application on the Windows Store?
http://Windows.Microsoft.com/en-CA/Windows-8/why-find-install-app-Windows-store

 
The use of proxies authenticated with Windows 8
Additional information:

If no help to the steps above, please refer to the procedure described in the article below to re-register the App Store.

Hope this information can help, just reply to the State of the question for any other help.

Tags: Windows

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