Similar Questions

• Plan creative cloud renewed, still unable to use the subscription

  I met the problem of renewal, the transaction on June 7, 2016 is successful but the CC keep saying I need to renew the subscription. I was contact Adobe Cat 3 times and contact support 2 times during 2 months and nobody don't contact me at all, even that they promised that their technical team will contact me within 24-48 hours each time.

  Now, my essays are everywhere too and I couldn't use one software, which is rampant in my company. Could someone help?

  Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Unable to connect to the Internet. Unable to renew the subscription or access cloud, not a firewall issue...

  I'm on Mountain Lion and am not able to access one of the clouds. I was able to download and install the suite, but since then had no access to the cloud. I tried to disable any security, possibilities of firewall and still unable to connect. Now I "m invited to" renew my subscription and again, I said there is no access to the Internet (Yes, there). "

  What this may be?

  In please see sign in or activation errors. CS6, subscriptions CS5.5, Perpetual CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html that covers common causes which can lead to difficulties you are experiencing currently.

• Music files are on a secondary hard drive, because the primary is unable to manage the size of the file?

  I have a PC where a hard disk managed programs and a secondary antibody which was for storing files. As I have almost 1 TB of music files, it's the simplest solution. Now the PC broke down and I'm moving to a new PC. Same configuration, but how to make iTunes recognize that the library is on the secondary? I put it in place so that the secondary drive is the home of the media, but I do not see the files that already exist in my library. Is there an easy way to connect them?

  Never mind... after hours of searching, I thought about it.

• Unable to manage the licenses of the team

  Hello

  We have a small number of CC licenses and need to reassign one due to staff changes.  Previously, I'd been able to administer these licenses by visiting http://www.adobe.com/go/team_admin.  Now, however, the link takes me through to a page where I can buy plans - there is no option to 'Manage team' surgery FAQ links.

  The ability to manage a team has been changed recently?

  Hello

  This link worked for me. It redirects to https://adminconsole.adobe.com/team/

  Maybe try that?

• If the upgrade to W - 10, MS sez unable to manage the ancestry family tree maker program

  I'm mobile, firefox browser, W-7, 64-bit. I & my program needs 2014 ancestry Family Tree Maker that works well on W-7.

  I understand windows 10 will not lift on the upgrade program support. Do you rely on the evolution of the support?

  If this isn't the case, I can't update level - so how to stop MS harassing me every day on upgrades?

  Al

  You will need to ask ancestry if they will release a 10 compatible Windows version of your software.  [The operating system will not be changed to suit a piece of software, it works the other way around]

  You may find advice on the Web site of ancestry on the methods to re - install their existing software on Windows 10 even though it's not entirely compatible.  But I expect that they already have updated software for you in any case.

  If you want to prevent the update of Windows 10 then see my post in this other thread - disable Windows 10 improvement

• I've already paid the license and I always get the notice 'We are unable to verify your subscription' every time I open the program, and the expiration date is tomorrow. What should I do?

  I have the following problem. Yesterday, I paid the license for Illustrator with my credit card and I received correctly in my e-mail, the confirmation of payment. However, whenever I try to open the program I get the following message "we are unable to verify your subscription. You are offline or there is a problem with your billing account. Sign in manage your account and check the billing data. If you have any problem or question, contact the "customer service". So, what should I do?
  

  Maca,

  You can try to restart the application of Creative cloud of smoke and he raises.

  Default you can try creative support Cloud (cloud creative all the customer service issues).

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  or Support from Adobe (phone),

  http://helpx.Adobe.com/Adobe-Connect/Adobe-Connect-phone-numbers.html

• I renewed my subscription yesterday but I am still unable to use the programs. No reason?

  I renewed my subscription yesterday but I am still unable to use the programs. No reason?

  Alicia, please contact customer service, check the payment details.

  You can check: phone support | Orders, returns of trade

• What to do when the subscription is unable to process after you enter the serial number and ID adobe

  What to do when the subscription is unable to process after you enter the serial number and ID adobe

  Contact support by phone / chat / web form.

  Mylenium

• updated Mac and now I am unable to answer the phone calls of the Mac

  Yesterday I updated my Mac to the new operating system.  Since then, I could not pick up calls from the Mac as I used to.

  Can someone tell me how to solve this problem?

  Hi jlfrisella!

  I see that you are unable to use the calls feature cell phones iPhone on your Mac since the update to Mac OS Sierra.  I can understand wanting this function runs on the right, and I'm happy to help you.  Please see requirements and instructions in the following articles.

  Continuity of use to connect your Mac, iPhone, iPad, iPod touch and Apple Watch

  Thank you for using communities of Apple Support.

  See you soon!

• move the subscription / phone number to a different account/Skype-name

  Hello

  I have 2 Skype numbers connected to my account. It's not optimal because I wish to convey two different mobile numbers and this is not possible. If I want to spend a number of a new Skype account, which will result in 2 different account, each tied to a Skype number.

  But I can't find a way to achieve this. I could cancel a subscription and claim to another account. But I'm not sure that this number is available immediately.

  Anyone have any idea?

  Thank you.

  Hi, PvdB and welcome to the community,

  You are on the right track: because Skype does not allow the transfer of a function call, subscription or credit from one account to another, our only recourse is to terminate a subscription Skype number and start a new subscription to a new account, thus achieving the goal of being able to transfer two Skype two-digit numbers different mobile phone.

  You'd have to do without guarantee of success - would be to cancel one of the numbers Skype subscriptions (which would still be usable until the end of the subscription period), then wait 90 days when the number is held in reserve to reactivate your account, and then hope you can 'catch' the number when it came out in the pool of available numbers from which to choose.

  To keep things simple, there is no flexibility to changing plans or subscriptions.

  Kind regards

  Elaine

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• OSX 10.11.2 on end of 2008 with the graphic card Nvidea Quadr 4000 MacPro is unable to open the Nvidea driver manager in System Preferences, CUDA work and updates. Any suggestions? Have tried to install updtyer Combi for OSX.

  OSX 10.11.2 on end of 2008 with the graphic card Nvidea Quadro 4000 MacPro is unable to open the Nvidea driver manager in System Preferences, CUDA work and updates. Any suggestions? Have tried to install Combi updater for OS x, the problem persists.

  If I remember someone else reported the same problem yesterday and Nvidia suggested to reinstall OS x. If yo boot into Recovery and reinstall without formatting nothing should be lost but backup before just I case.

• I'm unable to find the missing drivers on my device manager.

  OT: Re: lack of pilots.

  Hello

  I'm unable to find the missing drivers on my device manager. A unknown device watch. Other shows, like in the storage controllers. I checked Windows update, but it does not find the missing drivers. I don't have the drivers on my CD.

  Please download and run the display driver and download a copy of the report he produced on your OneDrive. To obtain a report all drivers Select Edition, select all followed by file, save selected items.
  http://www.NirSoft.NET/utils/DriverView.html

  Please provide a copy of your system information file. Type the system information in the search box above the Start button and press the ENTER key (alternative is select Start, all programs, accessories, System Tools, system information). Select file, Export and give the file a name noting where it is located. Not to place the cursor in the body of the report before exporting the file. The system creates a new information file system each time system information is available. You must allow a minute or two before the file is completely filled before exporting a copy. Please download the file to your OneDrive, to share with everyone and post a link here. Normal mode preferred report. Please say if the report was obtained in safe mode. The request for a copy of this file is additional to answer the question about the brand and the model. If the report is in one language other than English, please indicate the language.

  For assistance OneDrive see paragraph 9.3

  http://www.gerryscomputertips.co.UK/MicrosoftCommunity1.htm

• I have a hotmail account and all works well on my pc, but I have several emails that I can't delete on my i phone. When I try to delete them, it says "unable to move the message" ideas?

  I have a hotmail account and all works well on my pc, but I have several emails that I can't delete on my i phone. When I try to delete them, it says "unable to move the message" ideas?

  Hi Pat,

  You are able to delete emails from Hotmail in computer science?

  You can read the following article and check if it helps.

  iPhone and iPod touch - cannot delete e-mail messages

  http://support.Apple.com/kb/ts2475

  If the problem persists I suggest you to post this request in iPhone and Hotmail forum for better support.

  You can follow the link to view the query in these forums.

  https://discussions.Apple.com/community/iPhone/using_iphone

  http://answers.Microsoft.com/en-us/windowslive/Forum/mail?tab=QnA

  For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

• Cannot renew the subscription - manage plan showing blank page

  Greetings,

  I'm trying to renew my subscription to illustrator and sequelae, but every time I click on manage the plan button that need me an empty page with only these texts:

  Plan information

  Update Adobe ID profile

  
  

  © 2016 adobe Systems Incorporated. All rights reserved.

  • Help
  • Terms of use
  • Cookies and privacy

  nothing else comes that I tried firefox and chrome even browsers problem

  Hello

  Please try to delete the cookies/cache of the browser, then check.

  If the problem persists, please consult manage your membership FAQ: how to renew or restart my membership?

  Hope that helps!

  Kind regards

  Sheena