Unable to open the PDFs via Harmon.IE using Adobe Reader DC

Get the Acrobat Reader error message:

There was an error opening this document. The file name, directory name or volume label syntax is incorrect.

However that being said, same file is able to open using Adobe Pro 11, as well with the previous version of the player.

Don't know why we get this error via Adobe Reader DC and the file is able to open through the application itself via file, open...

Your help would be appreciated.

Thanks in advance.

Kind regards

Richard

I fixed the problem using Adobe Customization Wizard DC.

Services section and online features. I uncheck disable third-party connectors both SharePoint connector turn off.

Regenerated my transform file and re deployed in my test environment.

It worked.

Tags: Acrobat

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