Unable to open the PDF
Hi very much appreciate your help. I can't open the pdf file. A show of error "printer not activated, error - 30 code .
Experts help you well. I am a layman not knowing what to do. I use Windows 10
You experience this issue with a specific PDF file?
If so, can you share PDF with us so we can check it out on our end?
Please send us the screenshot of the exact error you get and the flow of work that you do to open the PDF.
We also indicate the release point of the Adobe Reader app that you use. Open the application and go to the Help menu > about Adobe Reader.
Kind regards
Meenakshi
Tags: Acrobat
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1. what version of Windows is installed on the computer?
2 is the issue specific to this file in particular?
3. What is the exact error message?
4. are you save the file on the computer and then open it?
5. If you are viewing the PDF file online, what browser are you using?
6. If you are using Internet Explorer, version of Internet Explorer you are using?
7. what application you use to open the PDF file?
8. are you aware of any changes made to the computer, before the show?
Method 1:
If you use Adobe Acrobat, see the following link.
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http://helpx.Adobe.com/Acrobat/KB/cant-open-PDF.html
Method 2:
If you view the PDF on the web, go to the following link:
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http://helpx.Adobe.com/Acrobat/KB/cant-view-PDF-Web.html
Method 3:
Uninstall and reinstall Adobe Acrobat Reader and look for the question.
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http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
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