Unable to print, error 'decrease your printer resolution.

Original title: printer stopped communicating with HP Mini. Do not download. Wants to change resolution but will not save the change.

I have a HP Mini which, up to a month or two ago, communicates very well with my printer HP Photosmart 7450. Then suddenly they stopped communicating. When I put a memory card in the printer, it will open a box on the computer. But not vice versa. So, I tried to reload the driver from the HP website and I get an error message that needs my screen to 800 x 600 resolution. But when I try to change the resolution, it will not save. Help!

Hi BBahn,

1. What is the exact error message?
2. how the printer is connected to the computer?
3. When you try to change the resolution?

I suggest you for this visit provided Microsoft article below and check if the problem is resolved.

Resources for the resolution of the printer in Windows XP problems
http://support.Microsoft.com/kb/308028

Advanced Troubleshooting for when you cannot print in Windows XP
http://support.Microsoft.com/kb/314085/en-us

To reduce the resolution of your printer, you can visit this below article provided with the title "decrease your printer resolution.

How to troubleshoot issues that you may experience when you try to print to a local printer by using Office programs in Windows XP
http://support.Microsoft.com/kb/870622

Thank you, and in what concerns:
I. Suuresh Kumar - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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