Unable to print the certificate "Thomas Allen 718.

Original title:

Fhomas Allen 718

I am trying to print a certificste Alvarez, I downloaded fros the web, but it doesn.t show the background or the boarder of the certicate in save file or preview before printing

Hello

Thanks for coming with your concern in Microsoft Community!

I see that you are facing problems to print the downloaded document.

Let me ask you a few questions to better understand the issue:

1. What is the brand and model of the printer?

2. do you get an error message?

3. is the issue limited to the document "Thomas Allen 718?

4. How do you want to print?

As downloads very well also it shows correct in print preview, it could be a problem with the print settings:

We will try the steps from the following link and check:

Solve printer problems

http://Windows.Microsoft.com/en-in/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

You can also view the following as an additional help link:

Print a document or file

http://Windows.Microsoft.com/en-in/Windows7/print-a-document-or-file

Choose printing options

http://Windows.Microsoft.com/en-in/Windows7/choosing-print-options

Come back with more information so that we can help you better.

Please let us know if you need help on Windows.

We're here to help!

Tags: Windows

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