Unable to process payment for Adobe CC

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• Since the last refresh of my payment for Adobe enjoy cloud data, I was not able to use the software, not Eve open one of the applications, even the payment has been made and saved to my banck account. I have been a month without service and I

  Since the last refresh of my payment for Adobe enjoy cloud data, I was not able to use the software, not Eve open one of the applications, even the payment has been made and saved to my banck account. I have been a month without service and I've not found a way to communicate directly with any responsible for Adpbe, nor received any satisfactory support of any kind. How can solve this problem? Is it possible to have a personal contact to have a personal support, instead of a jungle of pages on the web that will lead you to more of the same pages?

  The CC is waiting for bank payment, if payment is declined then CC will be suspended.

  Concerning

  Stéphane

• Cannot complete payment for Adobe Illustrator because permission has fail

  Hello. I have a mac and I can't over payment for Adobe Illustrator because it is said that the authorization has fail

  Hello

  In case you can not buy a subscription online, please contact our customer service: -.

  http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html

• Unable to process payments offline

  I have configured offline payments in the field of payments gateway, but I can't seem to process payments.

  So, I have money on the available delivery option while testing my site, so I (a customer) buys a product using this payment option.

  In the section orders of the CRM Panel, I find the order and open the offline payment.

  If the product costs £300, I enter 300.00 or 300 and select the cash option, by clicking on the record payment offline button, I get an error message saying: "ERROR: you pay more than the total amount outstanding.» "Payment not accepted."

  Even if I get just 1, it generates this error. So I enter 0 and it is said that the amount must be greater than 0.

  If I use the link Insert Price Total current , it inserts the number 0 and greys and then on the payment of the registration button.

  Offline payments is not COD Liam.

  It's then that you don't cash on delivery - payment outside of the BC then she log on the order in the admin.

  Offline payments is radio button option and the credit card fields. Just select the payment to be gateway 'offline payment' and IF you configured password stuff in the admin an email with the PDF method is executed when the command is processed.

  Regarding a COD payment as you said - he has been an admin long bug which date 7/8 years on the track has still not yet set. Shocking a little that I know but dunnu... No explanation as to why something simple must still be addressed.

• During installing After Effects CS6, after the number of input series - report «we are unable to validate the serial number for Adobe After Effects CS6.» Please contact the support. »

  During installing After Effects CS6, after the number of input series - report «we are unable to validate the serial number for Adobe After Effects CS6.» Please contact the support. »

  What are the blocker of Adobe which affects the serial number validation processes.

  Follow the procedure below:

  • Remove all entries that has name of adobe. Then close the Textedit, it will Autosave.
  • Make sure that there is no entry of Adobe on the inside.
  • Then copy and paste the Hosts file in folder etc.
  • We replace the modified hosts file that we had copied on the desktop with the original Hosts file inside the folder etc.
  • When you are prompted, the authentication by password Mac,
  • Be sure to select the option Replace ...
  • Once you have replaced the Hosts file, double click on it again and check if the Hosts file is free of Adobe entries.

  Then try to activate the CS 6 apps using the serial number, it shud work.

  Let me know if you face any problem.

• I'm unable to download the updates for Adobe reader 10.1.1. Win 7 claims that I am connected as a guest when I am the administrator. disabled UAC and added another user still cannot update.

  I'm unable to download the updates for Adobe reader 10.1.1 victory win 7 claims I am connected as a guest when I am the administrator. disabled UAC and added another user still cannot update.

  Original title: win 7 claims I am logged in as a guest when I am the administrator. disabled UAC and added another user still cannot update.

  Here's how you can find your status:

  1. click on the globe to start, and then type the three letters cmd in the search box and press ENTER.

  2. Enter the following command and press ENTER:

  NET user "user %%nom.
  What do you see under "a Local group memberships?

• Same message when installing "We are unable to validate this serial number for Adobe Acrobat"

  I bought an upgrade from live Adobe for Acrobat Pro DC. Adobe shows my latest Acrobat X Pro version. Yet, when you go through the steps to install I get the same message repeatedly: we are unable to validate this serial number for Adobe Acrobat Pro. I purchased from an Adobe reseller (I checked that they are an authorized dealer) 6 Lightroom for which I also have the same message. Online tech from Adobe technical support is severely lacking. If anyone has a solution or knows the problem, please advise.

  When you start the installation of your dc acrobat you will be asked your serial number of dc.  After that you see the error message, or you see a drop-down list with a list of upgrade products (which include acrobat pro x) eligible?

• Why my renewable annual subscription to Adobe Creative Cloud its more expensive than my first payment for it?

  Why my renewable annual subscription to Adobe Creative Cloud (US$ 599,88) its more expensive than my first payment for it (US$ 479,88)?

  It was I think I understand that once you subscribe to the annual subscription your renewable cost less expensive than the first installment, but on the contrary, it me encrypted more than the first time.

  Could someone explain to me why this is?

  Thank you

  It was my understanding that once you subscribe to the annual subscription your renewable will cost less than the first payment,

  You have a link for where you reading?

  Adobe world, the first year of membership Cloud is the cheapest. They offer the membership at a discount for the first year and hope that you will fall in love with her.

  After the first year, the annual membership fee amounts to normal price for year 2 and (except for future price increases) is going to be the price for the following years.

• I have a monthly subscription to Adobe Revel. You received my payment for September 15, 2015 & October 15, 2015 according to Adobe, but Revel shows that I have only a free basic account and that it was yet another payment. What is happening on h

  I have a monthly subscription to Adobe Revel. You received my payment for September 15, 2015 & October 15, 2015 according to Adobe, but Revel shows that I have only a free basic account and that it was yet another payment. What happens here? You people need get the bugs out of your cloud services. I signed up with [email protected] that the Adobe Revel server fails to allow me to login, but accounts Adobe server connects me and says I am free on my subscription to Revel. Is happening here? I canceled once on this issue! Want to lose me again, this time for good? I'm telling you guys, I buy recently bought items 13 (of course just before you've released 14) on CD-ROM, because your cloud suck the Revel program! Sincerely, [email protected] and this is the email only I use.

  I did some research and your account indeed shows you paid AND that the subscription has expired (which is false!). We experience the Adobe Store people to examine it.

  Please accept our apologies and you are good to go now. You've been comped for the year.

  Kind regards

  Glenyse

• while I was buying a plan for adobe photoshop, I received a Message that the payment was made. However, the site is still showing "confirming membership" and I have received no email

  while I was buying a plan for adobe photoshop, I received a Message that the payment was made. However, the site is still showing "confirming membership" and I have received no email

  CC Adobe license can be activated on 2 machines using the same Adobe ID.

  Reference: licenses and terms of use | Adobe

• I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?

  Hi Amy

  Refer to the applications Cloud Creative back in test mode after an update until 2015 for CC

  Thank you

  Varun

• I don't remember the adobe ID, I used to pay for adobe illustrator, I just want to cancel payments

  I don't remember the adobe ID, I used to pay for adobe illustrator, I just want to cancel payments

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• We are unable to validate this serial number for adobe lightroom. I just bought the upgrade to lightroom and get this message when installing

  We are unable to validate this serial number for adobe lightroom. I just bought the upgrade to lightroom and get this message when installing

  Fortunately the Adobe customer service has been able to help me by making a change to my hosts file.

• I purchased a download version of Lightroom 6 from Amazon and when I write the number of license keys I get this message "we are unable to validate this serial number for adobe Lightroom. Please contact Customer Support. "

  I purchased a download version of Lightroom 6 from Amazon and when I write the number of license keys I get this message "we are unable to validate this serial number for adobe Lightroom. Please contact Customer Support. "

  Contact adobe support by clicking on this link then "still need help" as soon as it appears, https://helpx.adobe.com/contact.html

• Where can I see my receipts for my payment at Adobe?

  Where can I see my receipts for my payment at Adobe?

  Hi stephaniewiese,

  Please see this:print a received payment or invoice. Cloud Creative

  Kind regards

  Florence