Unable to sync files

Dear community

There are a number of files that reports the error "unable to sync files.

I would like to delete these files, because I need is no longer in my desktop folder / online creative cloud.

I use a Mac.

Any ideas on how to delete the files?

I tried the usual channels, but they seem to resurface.

Please see attached screenshot.

Best

BruceScreen Shot 2013-11-01 at 11.31.28.png

Hi Sumit,

Unfortunately, your suggestions worked.

I followed the procedure but the files reappear when I logged in CC via the office.

Any other idea? It's very frustrating not being able to delete documents that are at the origin of the problems...

Best

Bruce

Tags: Adobe

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