Unbranded of Smartphones blackBerry 9900 with orange UK

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• BlackBerry Smartphones BlackBerry 9900 sending does not BBM Z10 and Q10

  Most of my colleagues use Q10 BB or BB Z10 and I have BB bold 9900, but I can't send them BBM I can receive their BBM. Help, please!

  Hello

  Thanks for the confirmation!

  Regarding your question, there is already a Knowledge Base article that is associated with this error:

  KB34245 : A checkbox, and then a red x appears when a BlackBerry smartphone running BlackBerry Device Software 5.0 or BlackBerry 6 to 7 sends a message to a smartphone BlackBerry 10 via BlackBerry Messenger 7.0.1.23

   

  In my opinion # Workaround seems to be a little hard.  So I prefer you should first try to reinstall the BlackBerry Messenger application and see if it helps with your current problem.

  To make your homescreen go to Options > device > application > locate and delete BlackBerry Messenger from this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Deleted once perform a battery pull reboot by removing the battery while your device is turned on, wait a min. and then reinsert this return.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the most recent version available. After installation, restart your device once more, connecting with your BlackBerry ID and check if you are able to send BBM to one of these devices.

  Please try it and let us know of your progress.

• BlackBerry Smartphones Blackberry 9900 Bold startup screen 75% and white after.

  Hello forum!

  I have a problem with my Blackberry 9900 Bold. I have looked everywhere on the internet and found what my problem is: JVM errors. The only problem is that none of these solutions worked, solutions that have been published 4 to 2 years ago.

  Whenever I put in the battery and the phone turns on it loads up to about 75%, then apears white screen and stays like that for days. I tried to do an OS 7.0 to 7.1 upgrade, but after erasing data from the application loader when you try to start the JAVA virtual machine, it does not. I tried to connect to BBSAK, JL_CMDER and BBMCP, the only problem is that it is not connected, only for the application loader. Yes, I deleted Vendor.XML common files > Research In Motion. Every step that I found on the internet that it has been tested. My only question now is to obtain the identified BB JL_CMDER, BBSAK or BBMCP so that I can finally do a full erase.

  So please, dear forum users, if you have new information since 2013 I'm more than willing to test it and it works thankfully we.

  PROBLEM SOLVED!

  Correction problem of the white screen: use 9900_7_0Fast_Installers nuke the phone, then wipe it off. After that use your Application Loader after you delete the two files from the seller (there are thousands of threads on the files of the Application Loader and the seller).

  Here are the steps, if you have any other questions which answers are not yet available on the internet, feel free to reply to this message.

  See you soon!

• BBY Smartphones blackBerry 9900 - cannot see the images directly on the phone

  Hello
  I can't see my pictures on my blackberry 9900. It will allow me to take pictures but when I want to open the Gallery, it will not be open. It displays the message "you can take pictures with the camera or sync with your computer. visit www.blackberry.com/mediasync. I really do not understand.
  The only way I can not see my photos is when I am connected to my blackberry desktop (or if I do an exploration the)
  blackberry records).
  I don't have media (sd card) inside car.
  Just after you take a picture, the picture is at the bottom left of the screen (small), but if I click on it nothing happens. Then I am not able to view this picture in my media > pictures.
  I've never synced my BBY with the desktop software.

  Can you please help me on this?
  Thank you and best regards,

  Hi royalliste41 and welcome to the community of BlackBerry Support Forums!

  Have you ever been able to see the pictures you've taken on your smart phone BlackBerry itself? Have you tried to perform a battery pull to see if the media application reindexes the photos?

  Thank you.

• BlackBerry Smartphones Blackberry 9900 - after wipe security, configuration of email won't work - does not install

  9900, do you have a security wipe and restore data from Device Manager, now can not enter email Configuration.

  I returned to 9900 after using a Q10 which is faster, etc, but I missed my Blackberry 9900 navigation.

  Then returned to 9900, made security wipe, now I can't set up the email.

  -After clearing security, before registering on the network configuration of email will ask me for my journal ing business (I'm not business) so I have no one.

  -After registering you have the network AT & T, configuration of e-mail now ZERO, NADA, ZIP!  By pressing the icon does nothing!

  -Having gone through all of the suggestions that I can find on similar topics - with no luck

  -redo the security wipe

  -restored from old backup

  -went to mobile.blackberry.com - but this site goes to us.blackberry.com and has no communications tab

  -go to blackberry.com/integrate - tried to install email - but without code number error message appears

  PLEASE HELP-

  Thank you

  They did resend service books?

• Smartphones blackBerry 9900 e-mail settings

  Hi all.

  Maybe someone knows how I can download all the messages in my Inbox?

  I got the new blackberry 9900 and I registered 2 our mail, but I get only new messages.

  I want to download all of my emails for 3 years.

  Is this true?

  IPhone has not had the same problems

• Smartphones blackBerry 9900 data Plan does not work!

  Hi, new here, great site!

  I'm from Canada, with Koodo and bought a unlocked 9900 opportunity, my neighbor via a Classifieds site, and as much as I know it was his business phone.
  I wiped it it clean and improved the operating system to 7.01

  I noticed that the previous service logo remains still (Rogers) during boot-up/shutdown, hmm, OK whatever he is working with Koodo.

  I called Koodo to allow data, but nothing works. I called them and they told me to enter "bb.koodo.com" in the APN field with no username and password. Then to save the host Routing Table (he told me that he registered very well) but I did not receive a message. Also, we have removed battery and tried everything again. It still does not.

  It is H + at the top right of the screen, but who has always been there.

  She said that maybe the phone was restriction IP since I bought it used, and maybe BB Swiss Army tool could help me get off, but she didn't know how. So I downloaded and pushed some buttons (more precisely remove COD) and really messed up my phone... lol

  Just reinstalled OS7.01 once again and fortunately had a fairly recent backup.

  Suggestions for making data work, or do I need a new phone?

  Hello and welcome to the community!

  Serious9900 wrote:

  bought an unlocked 9900 used my neighbor via a Classifieds site, and AFAIK it was his business phone.

  Let's start there, because who can be tricky depending on what exactly is meant by "business phone". Reference:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Many of the steps can only be carried out by the seller... for example, if the prior carrier still has a BIS account allocated to that specific device, so no other carrier will be able to create a BIS account for her, and a BIS account is required to use wisely. As a general rule, a carrier will come out only the BB from the account when the real account holder made the request... and you will not if this situation applies.

  In addition, if the device has been activated BES, you need to follow additional steps. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If there is an IT strategy, then there are a special method, you need to remove it, but it will be successful if the BES server, to which the device has been set already has the removed feature of it... you may need to ask the previous owner about it. If this BES server was deleted, you can use this method to clean up the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  It is necessary to use this exact method... refer:

  • Article ID: KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  Now, with all these preliminaries of the road...

  Serious9900 wrote:

  I noticed that the previous service logo remains still (Rogers) during boot-up/shutdown, hmm, OK whatever he is working with Koodo.

  As you guessed, it's irrelevant. BBs are still originally designed for a specific carrier... and some of these contractual carriers with BB to place a splash screen of starting the device ROM, that can never be changed. But, it does nothing other that that unit was built for this carrier... but as long as all other things correctly, it is not serious at all.

  But, to be clear, when you say "it works on Koodo", I guess that's your voice services? And are all now, you must operate your data services? If telephone services do not work correctly on Koodo, then it is useless trying to get data services going.

  Serious9900 wrote:

  I called Koodo to allow data, but nothing works. I called them and they told me to enter "bb.koodo.com" in the APN field with no username and password. Then to save the host Routing Table (he told me that he registered very well) but I did not receive a message. Also, we have removed battery and tried everything again. It still does not.

  But now say you "nothing works"... should I continue to assume this are information specific to the data, and that telephone services continue to operate properly on Koodo? Sorry for being blunt, but clarity is critical or waste us time on unnecessary things.

  When you say "he told me that he registered very well", which means exactly please? This means that he said something like 'Check pending', 'Record sent' or some other message popup? Once again, here the clarity is critical. If that's what you saw, then indeed it is not registered correctly. Rather, he made the application very well... but until the enrollment message arrives in the Messages application, then the intervention is required since the data network of the carrier did not and until it nothing for the data will be working.

  Serious9900 wrote:

  It is H + at the top right of the screen, but who has always been there.

  Upper case H +? Once again, just double check, since if she was tiny, that it would mean something completely different from that of capital letters. Top of case, this is what it must be.

  Serious9900 wrote:

  She said that perhaps the phone restriction IP since I bought it used

  I don't know what she thought about it. May be restriction of BES and if the above process I gave you can purify that.

  Serious9900 wrote:
  and that maybe BB Swiss Army tool could help me to remove, but she didn't know how. So I downloaded and pushed some buttons (more precisely remove COD) and really messed up my phone... lol

  Never good to a few buttons when you don't know what you do... I don't remember if BBSAK is able to remove political or not, but it can do a very good cleaning.

  Serious9900 wrote:

  Just reinstalled OS7.01 once again and fortunately had a fairly recent backup.

  And that could be part of your problems. If, for example, the device has one IT political edge, while part of a full process... which means that even if you happen to clean off, a complete restoration simply will return to the instrument, turning to your right back to where you started backup/restore. Instead, to do only a partial backup or restore, and more precisely to avoid data bases that have to do with THIS, political, business or something similar... the conservative approach is to only to backup/restore of critical databases you need (for example, contacts, calendar) and manually reconfigure the rest. Remove a policy is a tricky thing.

  Serious9900 wrote:

  Suggestions for making data work, or do I need a new phone?

  I think you have enough to start on top. Another question about whether Koodo, however, is if their network is configured to auto-fill your specific with entries HRT device model and service book. If their network is not, while actually explains everything. No carriers configure their network to support all models of BB... each one chooses a subset of the model numbers of BB and configure their network accordingly. But trying to use a model number BB on a carrier network that is NOT configured for this model results in number exactly what you live... their network will not automatically grow some HRT and SB entries on your device because their network does not recognize your device as a model BB number taken in charge.

  Looking at a reference that I can find, it seems that Koodo is configured for the 9360, 9300, 8530 and 9790. But not for the 9900. Now, is that with a proverbial grain of salt... that reference does not necessarily mean that the network of Koodo is not configured for the 9900, it's just an indicator that is not. Koodo can only tell you that answer for you.

  Good luck and let us know!

• BlackBerry Smartphones Blackberry 9900 Notification problem

  Excuse me, I have a blackberry with OS 7.1 9900

  and I have a problem of notification, which occur when there is a bbm / fb / nothing else.

  When I click on this notification in the bar notifcation, it act normally and then open the message / fb / bbm / whatever it is,.

  and when I've done and press the back button to go to the home screen, the notification is still there. always in the toolbar State, but the icon in the notification already bar disappears, until I have shut the drawer and open it again to she disappear. How to fix this bug? usually, I restart my phone and it works. but another 10 minutes, the problem comes again.

  This bug is reallly annoying me. Please give me a solution. Thank you

  I attach a picture so that it appears clearly.

  -C' came then BBM, * Picture1 *.

  - and I click on the notification * Picture2 *.

  -Once finished with bbm - ing, I press return to go to the home screen, but it was still there! (but the icon already gone) * photo3 *.

  -before I close once again, the notification * Picture4 *.

  -I open it again and it's already gone * photo 5 *.
  

  
  

  

  
  

  

  
  

  

  
  

  

  
  

  

  Hello

  FYI - Your indignation is misplaced. This site has nothing to do with any formal support. On the contrary, this site is a community of users to volunteers who do their best, while also living their own lives occupied, to troubleshoot other kind souls to the best of their ability. There is no requirement for all voluntary meet any position whether... everything is voluntary, which is given to you by the goodness of their hearts. All they ever receive in return is gratitude... so unworthy of these volunteers can be a bit off-putting, I think.

  In any case you say you reboot and for a while, things are OK, but then the problem shows once again. Which could be a few different things... a bad OS... a bad app behave... maybe same material (although I doubt that your description so far).

  Have you checked for an OS updated for your BB? Since you said only 7.1 (OS levels have 4 bytes, not 2) and later does not reveal your carrier, there is no way to help you... but you can help you in this regard:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone
  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Good luck!

• Update blackBerry Smartphones Blackberry 9900 Blackberry World does not

  Hi I just bought a 9900 store. most likely, the phone is just modernized and no news. How ever, it is difficult to find a 9900 not more on the strong quiet. How ever, I already had a passport, but after 2 days, I bought the Passport I am a new job with a company offer. This company has Enterprise 7. So I need a phone with BB OS 7. so I bought the 9900. I use the same BB ID, but that must not have an invluence. I open the Blackberry world (on my 9900). It says I have to update the program. I can select put or close to level. So I use the upgrade. After that the program then change the web browser. After a ttime shor, a BB site is loaded and it says not found software. You have attempted to access a software downlad page that does not exist. Please check the URL and try again. Can someone help me on this? Thanks Chris

  I can confirm that we did encounter a problem which was solved you can download\install BlackBerry World again on your device. Thanks again to everyone for your patience while we studied and solved this problem.

• Smartphones blackBerry update with At & t sim T-mobile phone

  I have a unlocked T-Mobile Blackberry Bold 9900 that needs put at software level however, I unlocked my phone and switch to the AT & T. Which leaves me with the question of the operating system... can I select T-Mobile or AT & T when I reload my OS with a sim card from AT & T on an unlocked T-Mobile phone?

  nativescorpion wrote:
  Select T-Mobile or AT & T when I reload my OS with a sim card from AT & T on an unlocked T-Mobile phone?

  You choose this when?

  It is not really important. Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model.

• Problems of Smartphones blackBerry sync with outlook, following a back up and restore

  It gave me a new BlackBerry "BOLD" device to replace a defective. I did a sync with my outlook, contacts etc. calendar so all the information was up-to-date and then backed up all my data from the original handset. I then successfully restored all of this data to the new remote control.

  Since I was not able to properly synchronize my phone with outlook. the blackberry desktop manager no longer link the contacts in outlook with the correct contacts on the handset. It so happens with messages with "resolutions of conflict" where he compares with Emma Smith on the BlackBerry smartphone, contact for example John Smith on outlook - have nothing to do with eachother. Both Outlook and the handset have the same information, but they are more link successfully.

  I wondered if it has something to do with how contacts are identified by the Office Manager and if restore information from the new remote control has changed that on the device?

  As I have more than 600 contacts, I am very concerned about doing the wrong thing and lose vital information and so far nobody's confidence was able to tell me what to do.

  Please can someone help me solve this problem?

  Thank you

  MarijkeV

  If you have the data synchronized in Outlook as a backup, you will be ok. You can also use the backup and restore utility to perform another backup of the databases on the device.

  If you delete this folder, you will lose any information on the BlackBerry or Outlook. Start with the Desktop Manager closed before deleting this file. After that you remove it, connect the BlackBerry to your computer, then open the Desktop Manager.

  From the Desktop Manager 4.3, I think, the icon you would go in to reconfigure the settins would sync | Synchronize

• BlackBerry Smartphones BlackBerry Apps Wolrd Orange Switzerland?

  Hello, sorry I don't speak English, I can't installed app world on my BlackBerry 8520 Curve despite the active Blackberry service. beaucoup try I chose, call my time in Orange (Switzerland) he knows nothing apart tell me that my service is active don't me get anything else...

  so I would like to have a solution if possible.

  Pour your response thanks in advance

  Greetings

  Hello!

  BlackBerry AppWorld is not available for most of the countries of Western Europe, but not for the Switzerland.

  You can download the same apps in AppWorld but also normal example MobiHand, Handango or BPlay GetJAR.

  Compared to AppWorld, I advise you to calls to Orange Switzerland, telling them that no, AppWorld is not available with this operator, and ask them when this happens. Keep us updated.

  ----------

  Hello

  BB App World is available for most of the wester Europe countries, but not for the Switzerland. You can use other software like MobiHand, Handango or BPlay getJAR stores.

  On AppWorld, I think you should contact Orange Switzerland support once more and tell them that the AppWorld is not available for them and ask for a release date.

• Problems to recognize and sync with the smartphone Blackberry Q10 with PC

  Thanks in advance to all.

  My BB Q10 was not reproduce my calendar and added duplicates to my contact list whenever I have synced.  So, I uninstalled their software thinking Backberry link I re-install and solve the problem.  Now my PC does not recognize the phone (I tried the 'activate fix mass storage) and BB tech support says that I need to install a "div" ("you must contact Windows to request assistance on their part on the .msi file that your computer needs.") in order to download and re - load in the BB Link software.

  I know that the problem comes from my PC because I connected the phone to my wife and it was immediately recognized, and you are prompted to install the BlackBerry link.

  I know I'm a fossil with Windows 7 and Blackberry, but any help would be appreciated. Thank you

  Like so many people, I had a nightmare trying to connect my Q10 and before that a Z10 for LINK.  After reading a lot of posts become completely disillusioned, until I found a post on the opening of the control panel/Device Manager and see if BB Q10 was listed and had a yellow triangle next to it and then try to reinstall the drivers.

  So I plugged my BB to the computer with a USB cable

  Open panel / but Device Manager there is no device listed outside the "RIM Mass Storage Device."

  What made me think...

  With the always-connected BB, on BB, I opened the settings / storage access and disabled USB mass storage.

  On the control panel / Device Manager, immediately "RIM Mass Storage Device" icon in the taskbar, a window and disappeared popped up saying "search drivers."

  This has changed then automatically to "Install drivers" and "Finish."

  In Control Panel / Device Manager a new device popped up in the area of 'No' called 'peripheral network RIM.

  Then I opened the link and it is immediately connected to my BB Q10...

  Then I went there immediately disconnect and link back to the Q10 spilled the USB Mass Storage 'OFF '.

  Certainly, there is a bug here...

  I lost several hours tinkering with this whole process, and it's a nightmare of flashing.  While this may not work for everyone, I hope this works for some of you...

• The certificate of guarantee "BOLD", blackBerry Smartphones blackberry 9900 lost, I need a new

  Hi, does anyone know who to contact or how can I get a new certificate of guarantee for my bb, because I lost the original one and I need to repair my 9900 broken "BOLD", thanks

  Sorry, I don't know what your "career network". Do you mean "centre" of the network? It's Vodafone Romania?

  Where did you bought it?

  There is no email support RIM/BlackBerry. For official support, you call your operator mobile phone and on any issue that they cannot solve, ask to have intensified to support BlackBerry level 2 level.

• BlackBerry Smartphones blackBerry 9900

  my blackberry phone does not connect to the mobile network, it worked before but after I restart the phone the mobile network stop working or connection

  Cool man. Well done. Make sure that all functions are working properly.

  Do not forget to click on accept as Solution to help others with the same question. Thank you.