Understanding Bill

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• Markers of departure/arrival of transcoding for BR disc image setting

  CS4 4.2.1

  Sorry, it's a very basic question. When you export a sequence using export > Media, you can set the start and end points in the timeline in the area of export of settings, but if you still use, you can't and it transcodes all time zero at the end of the last item, and no area of work or sequence markers setting will change that. Why?

  I do not understand Bill method,

  Bill method, that's what I have described as "public relations, nest your entire sequence in a new sequence.  The new sequence, trim exactly what you want in your movie.  "Sylvie a link that again."  For example, to create a new sequence (call it 'New sequence for'). With this new sequence on the timeline, drag the sequence old (with your entire timeline) to the timeline.  Drag the beginning and the end, so that you have everything you want in your movie.  (Move what's left so it starts at the beginning of the timeline).  Dynamic link this new sequence again. It will be the right length.

• Help understand the Double billing for the same product on the same account

  Recently, I realized that I make double charge on my account from creative cloud for the same exact items charged to the exact same credit card. In addition, I must say that I had two accounts still somehow. It is because I have lost access to the associated e-mail account and do could not connect. When I talked to Adobe at this time there they notify that I have create a new account with a new email, I did. That being said, every month for almost a year I was charged $31,79 and the new account as well. (I admit I'm not very good about checking all my automatic subscriptions online monthly but supposed to Adobe as a company highly and popular, could do things). I called and the first representative I spoke with today understands the problem and transferred to me for a refund, however once transferred, the representative was not only do not understand but rude and gave me a refund for 6 months. As of today, they canceled the account I have not used and me be charged twice a month for but only paid 6 months more than 12 months of double billing. The representative tried to tell me he was doing me a favor because I wasn't in charge of normal early termination fees. It has become so confusing and so I did at that moment that I said I would get more help here in the forums...

  1. I'm trying to understand why in the world they would even charge me a cancellation fee when I was clearly NOT cancellation of an account, just to make a change, which was made according to the way which they charged me and, of course, who they do not now recognize?

  2. How can I reload the same exact account for exactly the same product with activation of the said product as a single computer, and no other user (not to mention that I just used the product)?

  Any help or advice would be appreciated!

  All first of all my apologies for the not so pleasant experience.

  The Adobe ID here in the forum has a CC bought in March 2016 with no cases registered.

  I understand that this is for another subscription CC, could you please me message in private closed, the file number or the number of order which you have been invoiced in duplicate.

  I can probably follow that.

  Concerning

  Stéphane

• We plan to add 1 CC license to our licensed account. Firstly how much it will add to our monthly bill? Second if I want to understand I have license is good for 2 operators. This 2 average people can works both by license, regardless of t

  We plan to add 1 CC license to our licensed account. Firstly how much it will add to our monthly bill? Second if I want to understand I have license is good for 2 operators. This 2 average people can work both by license, regardless of the places there?

  Hello

  You can connect to (http://www.adobe.com) with the Adobe ID (email) to the main admin and click on "" manage a team"" and will take you to the administration console CC Team. There, click on "'Add license'" and on the next page, select the desired product license and the number of licenses and it will show the price of the license.

  You can install and activate CC products on 2 computers with 1 Adobe ID (email), but can use only 1 computer at some point of time (not both at the same time).

  Thank you.

• billing question

  I get an accusation.99 every month he said PLA itunes.com/bill

  Canyou help me understand what these fees are for.

  I am 82 years old and love my iphone...\

  I bought only one song...

  You

  Senior senior citizen

  The following contains information on how you can see your iTunes purchase history and determine the load of: see your purchase history in iTunes on Mac or PC - Apple Support store

  A possibility is that it is for iCloud storage (50GB plan is 99 ¢). If it turns out that, and if you don't need the storage additional iCloud, you can downgrade to the free 5 GB plan by following the instructions to upgrade to iCloud and downgrades - Support Apple storage

• Warning about bad connections contains no option "I understand the risks", I can't move on

  I install Thunderbird on Windows 8.1. I am trying to add 3 accounts. When adding the second account that Thunderbird has warned by transmitting unsecured password. I clicked on "I understand the risks". No problem. When I tried to add my third account, I received the warning again, but this time there was no other choice, "I understand the risks". I can't click on 'Done', if I change the parameter that TB can not find servers. I'm stuck and unable to add my last story.

  I installed on my laptop that runs Windows 7 TB and had no problems. I use the same settings as in my version of TB on my laptop. The version of TB is 24.4 on both machines. Of course, the version of TB was younger, when I installed on the laptop.

  Thank you, in advance, for any advice.

  Bill Halteman

  If I wanted to get the certificate warning when connecting to my email provider's e-mail server, I would like to seriously check the offered certificate. There should be no exceptions to this need in the first place.

  Certificates are there for a purpose, and is not simply to add an exception when it does not work.

• Issues of billing.

  So where to start? Maybe how I lied by Microsoft like 5 times now, said my problem is solved, is fixed, or sitting on the phone for 5 hours and then being told that I would be reminded tomorrow. O never received a call.  The question is this. I recently bought a few items on my console and in the middle of doing so is wrong while you buy one threw all the way cuz a bug or something that I have no idea. So I'll check my debit card and this is in the system in my payment options. So I decide to simply delete it and then try to add just in back to finish my shopping. Except when I'm going to do something else like freezes or something and then I have to restart my console just because it is frozen. When I come back in my payment options on my console nothing is there. I decided to try adding a second time. This time I get to the point where it says save and continue, and then when I get back to view my payment options, he says that there is nothing to find. So I try again and again and again and still nothing. Now, I decided to go online to check it and understand it will solve everything, but no it dose the same thing exact online and says that the map is already on my account and gives me this error code '25055-AqRIZgAAAAAAAAAA-22cfa427-e0f2-4967-9e5a-60b9e519637d"Now every time I talk to someone from Microsoft, they say they can see the card on my account , but on all my devices it is not found when I click on 'payment options' in the menu account. However, the title of my home page my account where it gives you all the basic information such as changing your name to change your password and billing miniature, I see my visa in this miniature but when I click update it is still missing.  Now, as I said I talked like 6 different Microsoft people and they have all come with nothing and just basically threw under the rug, as it never existed. I had a person tell me that happened to many people and then another told me that we the first case of what she has even heard of. So you can see why I'm so confused, my card is on only two other accounts and I checked both of these in line as well, and they say the same thing as my main account. I really need this glitch or whatever it is figured out as soon as possible. Help, please. It would be greatly appreciated.

  Hello

  Your question is beyond the scope of this community.

  We do not work for Microsoft.

  We are mainly volunteers here, just like you, computer users who give free advice from other users in our own spare time.

  Due to confidentiality restrictions we have no access to your private data to be able to help you here.

  Billing help:

  https://Commerce.Microsoft.com/PaymentHub/help

  "Microsoft office locations around the world.

  https://www.Microsoft.com/en-us/worldwide.aspx

  "Overall the Customer Service phone numbers.

  https://support.Microsoft.com/en-us/GP/customer-service-phone-numbers?WA=wsignin1.0

  See you soon.

• BlackBerry Z10 need to add a Signature to my text to comply with Bill C-28

  Hi all.  I'm new to the Forum and would like to thank everyone in advance for any help that you can answer with.  I searched some topics before posting without much success.

  Course coming July 1, 2014 Bill C-28 will start which requires all companies to include a link 'stop' of some kinds of all electronic devices.  I need to know how to add a signature with a 'stop' option to my text messages.  Yet once this isn't for the emails that I already put in place for that.  This is for TEXT Messaging.

  So far, everywhere I looked States that Blackberry does not have this option.  Well, if they do not, they understand something quickly.  Apple and Andriods have.

  Please if you have any suggestions that can help, it would be greatly appreciated.

  Again, I use a Blackberry Z10

  Thank you!

  You know that Canada is not the only country in the world right.

  Anyway most of the spammers wouldn't using a BB Phone for spam with they would use a server.

  So with these two points, put aside, I looked coming to 10.3 and could not see anything related to this in there, while the leaves is looking for a third-party application that would allow, I'd be surprised if there isn't at least one in BBW or.

  .. .and that's only for minimum spammers E-mail ,.

  You can use the ability of substitution of Word devices BB10 to be an acronym auto penetrates into your message when typed.

• Support billing cost nowaday?

  Hello

  I'm new in the development of BlackBerry and I don't really understand how it works for carrier billing.

  It seems that Bango handle this, but how much money do they take?

  In some former subjects, I read that 60% are for the developer, and in some other subjects, I have seen that it is 70%. Could someone clarify this, please?

  Thank you.

  HM, I don't know what kind of tax means? It is VAT?

  If you're talking about VAT - you don't need to pay your Government anything (there are several topic on this topic in the forum), Bango (and BB App World, and Digital River) manage VAT issues.

  If you are talking about income tax - you pay the income tax you get (i.e. 70% of the price)

• Popup billing issue

  Anyone know how to get rid of the popup "Please verify your billing information?

  

  My debit card Adobe CC charges was stolen, so I canceled it. I forgot to update the info for my CC Bill, if the payment did not go through the first time. As soon as I realized this, I put another card. The card worked and payment was completed.

  Since then, I've been doing the daily popup showing that there is a problem. I contacted chat Adobe 3 times. Every time that I said that my subscription is active, and that there are no problems with billing. Whenever I told me that they will increase the question to the appropriate team and that I will be contacted by mail within 2-3 days, but I have yet to receive an email about the problem. On the last cat (6 May), I was told that I would be contacted within 24 hours. I have yet to hear anything back on what they call a technical question or glitch.

  Can someone help me with this?

  Partial transcript of the 3rd cat:

  Swati: I checked and see that your subscription is active and you get this error because of a technical problem.

  Swati: In this case, I'll go ahead and escalate this case to the team concerned. They are working on this issue and get back to you with the resolution within 2 to 3 business email.

  Debra dip: Ok. I was told that on 27 April when I contacted all first you guys, but no one has contacted me yet.

  Debra dip: And again on May 4.

  Swati: I understand your concerns.

  Swati: , Please don't worry.

  Swati: I'll go forward and escalate the case with a higher priority, you will be contact by our competent team within 24 hours.

  Hello

  Sorry for the inconvenience!

  Request you to wait for a while, until I understand not checked for you.

• Why can't easily get us a paid receipt?  NOT the same thing as a Bill.

  I add another voice to those who talk about this problem on various forums.  By our State regulations, we must provide a receipt paid with our credit card records that show what we paid and the fact that he has been paid ($0 balance).  Usually not a problem.  Go to my account, easy to find place to print an invoice, but which shows the balance remaining, as if not yet paid.  Looked and looked for a paid receipt, but no luck.  Searched the site, searched the forums but only found a lot of other people with the same problem but no resolution.

  Dear Adobe, for many of us, if not all, an invoice is NOT the same as a paid receipt.

  This seems to be the crux of the problem.  Once I'm finally connected to someone on the live chat, which finally sent me for something that I could print but contained no information about what was bought and did not show a balance, I answered with this support:

  "We will try this, but it still shows a total, rather than the 'freed' amount. Receive a receipt for a transaction is such a normal commercial practice, I agree with the many entries in forum about this that it should be as easy to find as the Bill is.  You shouldn't have to dig, search and chat just to get the proof that you have received our money.  Please send this feedback along to someone who might do something. »

  Two days later, I received this canned response, which clearly missed the point:

  "Please contact Adobe.

  We apologize for the delay in response and the inconveniences caused to you. We appreciate your patience in this regard.

  Sorry [sic] that there is no option to send invoices by email now and you need to login to your account to download the invoice.

  We will take your comments and let our team know your frustration.

  Steps to download and print invoices.

  1. If you are not connected, connect to www.adobe.com. The sign in link located in the menu at the top of most pages.

  2. once sign you in, click on your name in the navigation bar, and then click on manage the account.

  3. According to the Plan & amp; Products section, click on manage the Plan.

  4. plan details, payment details and billing history are listed on this page. To print the invoice, click Print next to the invoice.

  5. click on the print of the PDF Viewer icon or choose file & gt; Print in the browser to print the invoice.

  Alternatively, you can check the link for the steps.

  https://helpx.Adobe.com/creative-cloud/help/print-receipt.html

  If you have any questions or concerns, feel free to contact us by live chat.

  Thank you

  Adobe customer service. »

  Throughout the day I can print invoices with ease.  This isn't what I need or what I asked.

  If someone knows a secret path to paid upon receipt, despite these difficulties, please share it.  Otherwise, if someone from Adobe is reading this, please try to understand what the real problem is and pass it along to the need.

  Hello

  Thank you for sharing your concerns.

  Unfortunately, as if now there no available option. Proof of valid payment is the invoice that you can print from your account.

  I certainly share the concern with my team and try to find an alternative solution.

  For further information, you can get in touch with Adobe support:Contact customer service

  Let us know if you need more information!

• Where should I go next after that billing customers have ignored my email double bill?

  Ive received two renewal bills: one for when I started the year on a single subscription, then mid-I've changed in the full set of CC - and later a 2nd invoice (email saying I'll be bill once again for my CC package). I raised it with online chat, which unfortunately have not yet understand/understand or read the two Adobe e-mails I cut and pasted and subsequently classified the investigation and put him in exchange rate.

  Support Adobe online billing is lamentable. This is my second time I had to communicate with them and the second time that they have clogged my subscription.

  Anyone have any ideas where I can escalate it?

  Hello

  Please contact adobe for the same support.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• CC Student Edition - billing fails

  Hello

  In December of last year, I subscribed to a student of Adobe CC permit. However, problems with billing keep recurring. I just got an e-mail yesterday warning me that a 3rd billing attempt failed and I may have my account cancelled. This is not the first time that I had to modify my billing information, even if on my end of the process, everything seems to be okay. I pay via PayPal, and when I checked earlier he showed payments successfully on 1 December and 1 January. Payment for February seems to have not been tempted yet (usually PayPal will show me the attempt and also send me a notification).

  The details of the payment do not show that the payment has failed. However it displays a February Bill which does not appear in PayPal, so I guess that's where the problem lays. There are sufficient funds in my PayPal account, so I don't understand why the transaction would fail.

  Should I update my information for payment again and expect that everything will be resolved this time, or something else is perhaps the question?

  Hi Robin,

  I checked with your Adobe ID on the forums and there seem to be a problem with the payment.

  For billing questions, please contact our support on the discussion Forums teams /: contact customer service

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Select the exact options indicated below in the capture to get support of screen options:

  

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• Method 'Events' of billing for revenue generation

  Hello

  Among the methods of income generation is 'Events' and project billing Usage Guide says: 'Counts revenues based on events'... and also that «you can set project events in order to trigger the recognition of income...» »

  When I read Chapter 4 of the Guide of use billing project it says: "use the event Details window to enter and view the events for a task in project or top. Examples of events include a reduction in the Bill, a performance bonus, radiation of revenue or revenue adjustment. '

  What I don't understand is if I select the method of generation of revenue from the "events" how the system will calculate the amount of income? Will take into account the events listed in the Details of the event (for example, a cancellation of invoice) window more previously approved costs of the project (i.e. inputs expenditures in the window of expenses) for the calculation of income or only events manually entered in the case where window Details?

  Thanks in advance for your help.

  Kind regards

  CV

  Hello

  With the type of the distribution of event / * PARGDR will calculate the income from events entered manually or created automatically by the extension of the customer.

  Thank you

  Gene

• Why is it so hard to get a monthly bill?

  Adobe support staff says it is easy to get your monthly bills of Adobe Creative cloud on their site (they refuse to send them a mail) 11 steps is easy?

  1. connect to adobe.com

  2. has chosen to 'manage '.

  3. CONNECT AGAIN?

  4 understand where is Bill, 'Plans & Products' or 'account '.

  5. choose «Plans & products»

  6. then choose 'manage plan '.

  7 billing history appears on the right, choose the icon 'print' on months required.

  8. choose 'Print' once again, but it does not print. It downloads to your computer.

  9 find the invoice in your file 'download '.

  10. Click here to open

  11. THEN PRINT

  12. repeat each month to get your invoice for Adobe Creative Cloud. They cannot send e-mail for security reasons (?).

  Did you follow the steps described in printing a receipt of payment or invoice for your Adobe Creative Cloud membership

  Are you still facing the issue?  If Yes, then please provide details by private message to track.

  Concerning

  Stéphane