Unflagged messages always appear under "Flagged" in the Mail application

Even after I delete the messages indicator, they appear as "Flagged" in the Mail application. How can I remove them from "Flagged"? Please note that I don't want to delete them.

Thank you very much. This has happened since April and comes to some messages.

Retina MacbookPro 15 "beginning 2013

10.11.6

Mail application

Hi, ale.schmidt!

Thank you for using communities Support from Apple. After reading your post, I see that when you clear a flag to a message in Mail, they always appear in the box to the Flagged letters. I use the mail every day, so I know how it is important to be able to manage your messages, and I'd be happy to help you!

The first thing I would say is to leave the Mail app following the instructions here: OS X El Capitan: Quit apps

Once you have left the Mail app, press in and hold the SHIFT key on your keyboard. While now Shift click the Mail icon to open the application again. Check if the messages in question were removed from the mailbox Flagged.

If you still see the messages there, try restarting your Mac by clicking on the menu  Apple in the upper left corner of your screen and selecting restart... from the menu drop down. Once the computer is back on, check if the messages are always under the Flagged mailbox.

You can then start the computer in safe mode if the messages are always listed under Flagged. The following article will guide you through a startup in safe mode: try safe mode if your Mac does not start-up

Although the title of this article does not exactly your question, it is always a good step to take. Safe mode works certain system checks during the startup process, and disables some software that may be causing a conflict. Once you have started in safe mode, check if the messages are always listed under Flagged.

See you soon!

Tags: Mac OS & System Software

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