uninstall the creative cloud to fix the error

I have Adobe Creative Suite CS6. Recently, a system error seems to have created a problem with "Adobe Creative cloud."

Now to start my system, I get this error message (no error in fact described):

ACC startup.JPG

I went to Adobe and tried to reinstall. Running in the installation process, it gave me the same error. So, seems to be stuck in an infinite loop.

Then I tried to uninstall and the program would allow me to do. I received this message:

ACC uninstall issue.JPG

Also, if I try to start Adobe Creative cloud I get the above error message.

So I'm stuck. Any suggestions on how I can get this stuck condition?

Thank you!

Hello

Please click the link below (for the cleaning tool) and uninstall the application manager.

https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

So go ahead and close all processes creative cloud of the Task Manager, if it is a windows system and the activity monitor if it is a mac machine.

Then install the Application Manager from the link below

https://creative.Adobe.com/products/creative-cloud

Concerning

Maansee

Tags: Adobe

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