Uninstall the Trial Version

After struggling with the installation of the trial version CS4 Extended for days it is finally installed.  I had already bought CS4 (not extended), but had not yet the installation disc.  Yesterday, I received my installation disc.

When I try to install CS4, it fails, even after that I removed the extended version.

When I followed the steps to fix the installation problem as described in an article in the knowledge base, the installation seems to work, but when I run the application, it rises CS4 extended again and, of course, will not accept my serial number purchased.

If I could return the software, I'd do it, but I'm stuck with it now.

Someone knows how to remove this trial software, so I can install that I bought?

FrustratedBeyondBelief wrote:

After struggling with the installation of the trial version CS4 Extended for days it is finally installed.  I had already bought CS4 (not extended), but had not yet the installation disc.  Yesterday, I received my installation disc.

When I try to install CS4, it fails, even after that I removed the extended version.

When I followed the steps to fix the installation problem as described in an article in the knowledge base, the installation seems to work, but when I run the application, it rises CS4 extended again and, of course, will not accept my serial number purchased.

If I could return the software, I'd do it, but I'm stuck with it now.

Someone knows how to remove this trial software, so I can install that I bought?

When you say you "removed" the trial version you must use Add/Remove Programs applet, and then to run the cleanup script as described here:

http://kb.adobe.com/selfservice/viewContent.do?externalId=kb406241.

Tags: Photoshop

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