Untrapped exception message blackBerry Smartphones... not very well what to do to best

Similar Questions

• Untrapped exception message blackBerry Smartphones

  I seem to be getting the message appears with increasing frequency:

  "Eception exception: Application net.rim.bb.phone_app (275) does not; process is completed.

  As always with software failure messages, he says nothing, but the phone seized up during a short period. Any ideas or suggestions? I tried to search the FAQ and this forum - there are similar messages to other applications, but I couldn't nind anything on this point.

  Thank you.

  Hi and welcome to the forums!

  Your device OS needs to be recharged. You have a file that is corrupted in the operating system.

  Follow the excellent post of TANZIM, in the attached link for the procedure to follow.

  Thank you

  Bifocals

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=General_Functions&thread.ID=3209

• Viber for applivation untrapped exception (286) blackBerry smartphones does not

  Hi guys

  Viber on my 9900 blackberry blod dose not open and when I try to open the app they get out and gave me this message "applivation viber untrapped exception (286) is not responding; process is completed "... Please what I shoud do."

  OMG the problem was blackberry messenger app when I remove and restart the phone... .Viber open

• In OutLook Express... I can receive messages. I can very well read the mail and I can delete mail very well. I can't...

  In OutLook Express... I can receive messages. I can very well read the mail and I can delete mail very well. I can't create mail. I can't answer the mail. I can't transfer the mail. I can't open my address book. Can someone help me to fix and solve this problem?

  Problem of Outlook Express...

  In Outlook Express with the help of windows XP, home edition and Explorer... I can't create mail. I can't answer the mail. I can't mail before , and I can't open my address book. I peut receive mail. I can open and read the mail. I can delete mail.

  Here are the error messages I receive:

  AddressBook:

  In the pop-up window, a triangle orange samll with exclamation point inside. The text reads...

  "Unable to open the address book. The AddressBook is may not be installed correctly. »

  Create a Mail:

  It has a similar error with the same triangle window, but the text reads,

  "There was an error opening this message. An error has occurred. »

  Answer:

  The same error as box create a message.

  Before:

  The same error as box create a message and the reply.

  Also:

  Right-click to highlight an error window or page does not work, then make a left click to copy does not work...

  Try to go to file | Identities and setup a new identity.  Then, add your account and see if it works then.  If they do, use the file | Import | Messages to bring them from the old identity.

  Steve

• Untrapped exception on blackberry 9300 blackBerry Smartphones

  I get a message error uncaught exception: Application Registry.waitFor (0x1c26ebcd7b130582) timeout. I can not connect mt phone to my manager office or indeed make use of my phone.

  any help

  Kamelaht

  Wow... that's a little wider set of problems you reported initially. In this case, most of the pre-trial remedies are, as you have discovered, not useful.

  The only left thing I can advice try to start in safe mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  Then, get a good backup of your BB. If you can not get a backup, your data may be lost. I hope that you have a prior backup. So, I recommend you get BBSAK (www.bbsak.org) and install it on your PC. Then install the package of the BONES of your carrier for the exact OS that you are running on your computer:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  Then use BBSAK to wipe and reload your BB.

  Good luck!

• Do not produce messages blackBerry Smartphones BBM

  From about 12:30 last night my BBM messages stopped to deliver, it was more than 24 hours. Figure it would work perhaps himself, but there not yet and scans of Twitter and forums don't seem to be indicating any type of problem.

  It was working properly until then, conversations were going back, then he just started giving checkmarks only but not d I am able to receive BBM surveys in real time. See the other side of D, but even if I read them he won't R.

  I use a Bold 9900 running v7.1.0.794 and BlackBerry Messenger is v7.0.0.108 of the beta area. Everything else on the BlackBerry does not work normally. Emails come and go, text works as is the voice. Facebook, Foursquare and Twitter are also just as functional. It's JUST the delivery of BBM messages.

  Recipients are on different media and the same carrier like me, Bell Mobility in the Canada, and it's the same result for everyone. Tried to reinstall BlackBerry Messenger, send Service directories, etc. Seems maybe something on the end of the RIM as it's going to checkmark.

  Hello and welcome to the community!

  As you use the BBM beta product, your help in this matter is only available in the BetaZone. This site is for the only elements of production, not beta.

  Good luck!

• BlackBerry Smartphones not receive emails on my BB Gmail :(

  Hello today I install both my Hotmail & Gmail on my BB Bold 9780 accounts. I received the confirmation emails "Activation on the server" in the two accounts on my BB so I assumed that everything has been done successfully. Fake! Hotmail works very well. I am able to send & receive the BB with no problems & receive emails in both my Inbox via hotmail.com & on my BB. However, the Gmail account, is another story. I am able to send using the my BB Gmail account & I get in my Inbox via gmail.com only! I sent emails at random my gmail.com Inbox just like a test & still only received in the Inbox via gmail.com & not on my BB. I don't know why were there to Gmail security changes that can cause this problem? Any help would be appreciated as my Gmail account is my main account for business related emails so I always need to be connected. Thank you.

  Hi Ms_SoSo

  Please try this sequence and see if that helps.

  1 - first record your PDA to your network.

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 send your Service book

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Wait until you receive the registration for each email message on your message box

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Try it and tell us.

• BlackBerry Smartphones not able to get my phone to work unless in safe mode

  There are two problems I see. Yesterday, I've updated througn Office of BB online. I have now deleted the BB 7.1.0 CoreApplications four times. When I start my phone one of the two things happening. I can enter my password, but when I hit the key enter the phone crashes and will only go to safe mode. The second thing that happens is it accepts my password, but immediately the following message - Eception Exception: Java.Lang.Error there is an option to click OK but when I get my BB freezes. I have installed and uninstalled all languages twice, I restarted a dozen times or more, I reinstalled a version more ancient dating back months and not seen no change to these questions. I can work the phone in safe mode, but this isn't a solution. I find this very frustrating. I would also like to be able to talk to a human being on this subject but can't find a number on your website. A WTF happening? I'm about to launch this phone in the tray and get an IPhone!

  Hello and welcome to the community!

  I think that you may need to perform a clean reload OS... from your post, I can't quite tell if you did that.

  Please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  dhutchr wrote:

  I would also like to be able to talk to a human being on this subject but can't find a number on your website. A WTF happening?

  Please refer to this information, which is at the top of each page on this site:

  

  Contractually, BlackBerry cannot provide any support from first line for nothing. All support first line begins with mobile service providers, to the place of origin of purchase or an authorized service center (it varies according to the region and the specific question). When you bought your device and the services, you should have been informed about your methods of formal support... If you weren't, you need to check your place of origin of purchase or your service provider mobile as to what those who are for you.

  Good luck and let us know!

• BlackBerry Smartphones not cached credentials

  Hello world

  My BB had well eaten by my dog and I just got my new camera to the service. I got a brand new, with all my datas saved the former. It's great, everything works, but when I try to download anything in the app world, it says without credentials cached, error id: 40721. I have tried everything that I found online in the forums (because many people have the same problem), but nothing has worked. My camera thinks I have no network connection, while I'm abee to use the browser. I could not download apps via my PC. Because they say that I am not connected to the network, he does allow me to do something. Any ideas?

  Thanx

  Hi csippesz,

  So that means you lack the services from your provider that I have already said, you call your Service provider to send the book to your BlackBerry smartphone as you had passed to a new device and your device is not he them.

  So give them a call.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Pictures in text messages blackBerry Smartphones

  Can anyone help please?

  I bought my wife a Blackberry Curve 9300.

  Very good so far, but it cannot download the pictures that have been sent on a text message, it does not use websites to social network, or the internet for the time reserved for the messages and photos if she can get back them.

  The last message from her friend had a download box now on the screen of your messages, but it will not download anywhere.

  Any help would be much appreciated:

  You are welcome! This is why a small group of us volunteer here... to help other users our best!

  See you soon!

• Eception index exception 49 blackBerry smartphones? Help!

  After a batt pull my blackberry bold 9700 starts & said "eception exception: index49 > = 49" I click on ok, then it won't let me access anything whatsoever. Help! I can enter the applications screen, but can't open it.  I don't know what to do, please helpppppppp!

  Thanks in advance for the help mate BBers,

  a very frustrated owner BBBold 9700 (and husband)

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry smartphones not the host routing table entries

  My blackberry storm2 shows no entries in the host routing table. I'm on a service plan that supports BIS everything was fine. My phone rebooted for no reason, and that's when the problem started

  Help, please

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If any stage does not properly complete, proceed to the subsequent steps will be useless... and you will need to contact your mobile provider for formal support. It's their network that your BB is unable to communicate with, after all.

  Good luck!

• BlackBerry Smartphones not able to access the internet with the new carrier

  I use a curve 9220. I was using the Vodafone network. But just shifted to Airtel. I inserted the sim card in the handset. Signals come very well. But I'm unable to access the internet even though I subscribed to a prepaid internet pack.  The messege is coming like this:

  Navigation via the cellular network is not part of the includedas of your current service plan. To browse the web, you should use the Wi - Fi or contact your service provider to change your service plan.

  When went to Airtel site for mobile internet settings, I had something like this:

  Your handset does not support live Internet settings. Please refer to the table below to configure the settings manually.

  Name of the parameter
  Account name:	Airtel (GPRS)
  User name:
  Password:
  «"" "Home page:»»"»	http://live.airtelworld.com
  Proxy:	Activated / no
  Proxy address and the server:
  Proxy port and the server:
  Data carrier:	GPRS or packet data
  Access point name:	airtelgprs.com
  Authentication type:	Normal
  Use preferred access point	NO.

  Please suggest what to do

  Only with BlackBerry 10 you can navigate without BIS, with old devices don't.

  * Like this post

• Browser blackBerry Smartphones not fully loading

  Hello, I have a blackberry Torch 9800. My problem is that I can't watch internet on my phone easily. For some reason any that it shows only a part of the page, but there white boxes at the bottom of the block in training/photos/etc page. I deleted all temporary, audited files for the update software and even checked all the settings of my husband. (It has the same brand and model, its not done) Any help on this would be greatly appreciated. Thanks in advance!

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  Otherwise, you may need to consider a feature complete WIPE, a reload of the OS, or even a WIPE/reload BBSAK.

  Good luck!

• BlackBerry Smartphones not receiving all emails

  I receive only a few e-mails from my BB 9700 to my hotmail account, if I go online and log into my hotmail it is unopened emails that have not disappeared from my BB... anyone know why?

  Hello

  There are a few possible reasons... of what you say, it seems that you use hotmail WebMail interface from your computer (as opposed to Outlook or some other desktop e-mail application, which, if used might complicate things), these KBs may apply to your situation:

  • KB13374 Delay in delivery of email to the BlackBerry smartphone
  • KB15747 E-mail message delivery is delayed due to a Windows Live Hotmail account on the BlackBerry smartphone

  I also suggest that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!