Update CC (probably to 2015 CC) App stuck at 5% with no error message.
I received a message from Creative Cloud App update, when I clicked open on the window update as usual, started the download, but got stuck in 5% for hours. If I reboot the machine, the same process is repeated again and again without error message. I use Windows 8.1 without any internet connection problems AFAIK.
The following steps solved the problem:
1. go to the Manager of tasks (Ctrl + Shift + Esc), go to the details column and finish all the process Adobe as creative cloud, Core Sync, Adobe's Service Office, AAMUpdates, AdobeIPCBroker, AdobeCEF for assistance etc.
2 uninstall the creative Cloud application using the adobe uninstaller program ( Creative Cloud help |) Uninstall the creative Office Cloud app )
3. go to C:\Program Files (x 86) \Common Files\Adobe and delete the folder AdobeApplicationManager and OOBE.
4. go into C:\Program Files (x 86) \Adobe and delete the folder Adobe Creative Cloud (sometimes it comes with a _bkp1 or a bkp2 at the end of the folder name)
5. go to Adobe - Adobe Application Manager: For Windows: Adobe Application Manager: thank you and download the Adobe application Manager
6. install Adobe Application Manager
7. run Adobe Application Manager
After the execution of Adobe Application Manager, you should have a Creative Adobe Cloud 2015 App installed on your computer with an icon on the desktop as usual. It will launch and say you to install the 2015 version creative cloud apps.
Tags: Adobe
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