Update display adapter

When I start computer it stops working I get a light blue blank screen
and nothing works I need to turn on and then turn it back on and resume
I then sometimes get an error report system has recovered ect I send error
report and get back to upgrade your display adapter
the problem occurred because your dosent video card supports the requiered
directx version this version requires jeuvideode card compatible directx 9.0 or newer, this seemed to start happening after a windows update he suggests research list of covered products windowes I have click to it but can not find something to help

Hello Daffdave,

Thank you for your message.  Go to the Web page of the manufacturer of your computer and download/install the latest video driver for your computer.  After installation, restart your computer and test.
Please let us know if it did or did not help to solve the problem.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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