Update error 80073712 windows code says that he has never checked for updates update failed on 22-08-08
When I click on windows update after checking for awhile, I have error code 80073712 impossible to verify updates
http://support.Microsoft.com/kb/957310
«Error message when you try to install updates on the Microsoft Update or Windows Update Web site: «0 x 80073712 "»
To resolve this problem, use the following methods in the order in which they are presented.
Method 1: Run (Checksur.exe) system update readiness tool
- Download and run the system update readiness tool. This tool runs an ad hoc analysis of inconsistencies that might prevent future maintenance operations.
For more information about how to download and run the Checksur.exe tool, click on the number below to view the article in the Microsoft Knowledge Base:
947821 (http://support.microsoft.com/kb/947821/) Description of the update readiness tool for Windows Vista system - Try to install updates again.
Note After running the tool, the Checksur.log file is stored in the following location:
In a default installation of Windows Vista, is the Windows directory.
If this method does not resolve the problem, go to method 2.
Method 2: Install Windows Vista Service Pack 1 if you have not yet installed Windows Vista Service Pack 1 (SP1), visit the Microsoft Download Center and then download and install Service Pack 1. To do this, follow these steps:
- Quit all programs, and then click on the following link:http://www.Microsoft.com/downloads/details.aspx?FamilyId=f559842a-9c9b-4579-b64a-09146a0ba746&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=f559842a-9c9b-4579-b64a-09146a0ba746&DisplayLang=en)
Note Click the option to download on the download page, click Save, and then save the download to your desktop. When the download process is complete, click run to install the SP1.
- Restart the computer.
- Try to download the updates again.
If you can't always install updates, go to method 3.
Method 3: Perform a repair of Windows Vista installation when you perform a repair installation, which restores the current installation of Windows Vista to the version on the installation DVD. This requires you to reinstall all updates that do not appear in this version of Windows Vista.
To perform a repair of Windows Vista installation, follow these steps:
- Restart the computer.
- Insert the Windows Vista DVD into the DVD drive of the computer.
Note If Windows does not automatically detect the DVD, click on Start, type: \setup.exe in the Search box, and then click configuration in the list programs. Then, click install now.
- Click connect to get the latest updates for installation (recommended).
- Insert the product key if you are prompted to do so.
- Click to accept the Microsoft software license agreement.
- On the screen which type of installation you want , click upgrade.
- Once the installation is complete, restart the computer, and then try again to install updates.
See you soon.
Mick Murphy - Microsoft partner
Tags: Windows
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